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No sound in or out on calls on iPhone 6

02-09-2016 10:53am

#1

OldMrBrennan83

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#2 02-09-2016 10:58am

frozenfrozen

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Get into a call and press the volume up hardware button, if you still can't hear anything from the other caller, it could be one of a couple of things. Is there a bluetooth headset / speaker / car paired to the phone? Turn off bluetooth and try again. Did she accidentally turn on hearing aid mode? Settings > General > Accessibility

also check call audio routing, make sure it's on automatic and not forced to bluetooth headset.

Worst case scenario you could reset settings without wiping

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#3 02-09-2016 12:40pm

OldMrBrennan83

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#4 02-09-2016 2:14pm

whiterebel

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Not Vodafone by any chance? They had serious problems yesterday.

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#5 02-09-2016 5:00pm

OldMrBrennan83

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