automatic renewal help

bungaro79

hi reps
can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
thanks

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bungaro79 wrote: »

hi reps
can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
thanks

As far as I know you can go into billing in the dashboard and change the card number.

Spocker

Kieran Nutritious Plaster wrote: »

bungaro79 wrote: »

hi reps
can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
thanks

As far as I know you can go into billing in the dashboard and change the card number.

Yes, it's what Kieran Nutritious Plaster said, you can change the billing card via the dashboard, once you login with the account of the administrator

bungaro79

bungaro79 wrote: »

hi reps
can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
thanks

Hey Bungaro79,

The previous posters are spot on! You can change your credit card info via your Blacknight control panel under Account > Payment Method.

Or alternatively just email us on sales@blacknight.com, referencing the domain you would like to renew, and we can do that for you.



All the best,
Niamh.

testicles

This post has been deleted.

testicles

testicles wrote: »

This post has been deleted.

Hey Bungaro79,

The previous posters are spot on! You can change your credit card info via your Blacknight control panel under Account > Payment Method.

Or alternatively just email us on sales@blacknight.com, referencing the domain you would like to renew, and we can do that for you.



All the best,
Niamh.[/quote]
I hope you're not encouraging people to send credit card details via email. That's exactly what it sounds like...[/quote]
Hi There,

Absolutely not, we would never advise a customer to send credit card details via email.

To clarify, if you email sales@blacknight.com, we can get in touch directly with regard payment.

Apologies if that was unclear from my earlier post.



All the best,
Niamh.

bungaro79

thanks all for your replies