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Problem getting refund from Irish company

  • 26-08-2016 12:57pm
    #1
    selfbuilder1
    Registered Users, Registered Users 2 Posts: 662 ✭✭✭


    Hi,

    I purchased an item from an online store which is based in Ireland. The item didn't work as I had hoped and I returned it within the 14 days. They have received the item but I haven't been refunded. I contacted them by email but no reply. I rang them and the person said that the warehouse staff were on holidays. I paid with Paypal but the resolution centre doesn't cover this scenario so I can't open a dispute through Paypal. Any advice on how I'm going to get my money back?

    Thanks.


Comments

  • #2
    Jarren
    Closed Accounts Posts: 4,692 ✭✭✭Jarren


    selfbuilder1 wrote: »
    Hi,

    I purchased an item from an online store which is based in Ireland. The item didn't work as I had hoped and I returned it within the 14 days. They have received the item but I haven't been refunded. I contacted them by email but no reply. I rang them and the person said that the warehouse staff were on holidays. I paid with Paypal but the resolution centre doesn't cover this scenario so I can't open a dispute through Paypal. Any advice on how I'm going to get my money back?

    Thanks.


    What item did you buy if I may ask?


  • #3
    selfbuilder1
    Registered Users, Registered Users 2 Posts: 662 ✭✭✭selfbuilder1


    It was a 4g antenna for a router.


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