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Eir is a joke

  • 05-08-2016 11:34am
    #1
    wicklow eoin
    Registered Users, Registered Users 2 Posts: 34 ✭


    Made a complaint about an issue at the start of July, Rang today and was told the matter is resolved and it is nothing to do with me and they cant tell me the out come of the compliant as its internal.

    I get a bill for July for €75.  I leave you on the 7th to switch to sky. I am not in contract and bill was fully paid end of June, yet I get another bill for €91 on top of the €75.

    the same thing is happening to my eir mobie account, gave 30 days notice on the 19th of May to get rid of it and still being billed today.

    How do I complain to Comreg as eir is a joke


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    wicklow eoin wrote: »
    Made a complaint about an issue at the start of July, Rang today and was told the matter is resolved and it is nothing to do with me and they cant tell me the out come of the compliant as its internal.

    I get a bill for July for €75.  I leave you on the 7th to switch to sky. I am not in contract and bill was fully paid end of June, yet I get another bill for €91 on top of the €75.

    the same thing is happening to my eir mobie account, gave 30 days notice on the 19th of May to get rid of it and still being billed today.

    How do I complain to Comreg as eir is a joke
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]wicklow eoin,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting touch. I'm sorry to hear you feel this way. [/font]
    [font=Verdana, sans-serif]All bills are charged 30 days in advance and due to this your bill will still be automatically issued. A final bill will then be sent to you with a revised and closing balance.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • #3
    2late8
    Registered Users, Registered Users 2 Posts: 21 ✭2late8


    Agree: it is the biggest scam of a company. Worst run company ever.
    Stay clear people 


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