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Samsung ASHP not working

  • 31-07-2016 11:15AM
    #1
    JohnnyJohnJohns
    Registered Users, Registered Users 2 Posts: 310 ✭✭


    Hi,

    I have just moved into a new build 2 weeks ago and this morning the heat pump has stopped working. The screen in the hot press that controls it is totally blank (see pic). My wife is due in 3 days and being a bank holiday I can't get the developer back in.

    Any ideas what might be going on or how to troubleshoot?

    Thanks!


Comments

  • #2
    red sean
    Registered Users, Registered Users 2 Posts: 2,917 ✭✭✭red sean


    Have you checked the mcb's? Looks like no power to it.


  • #3
    JohnnyJohnJohns
    Registered Users, Registered Users 2 Posts: 310 ✭✭JohnnyJohnJohns


    red sean wrote: »
    Have you checked the mcb's? Looks like no power to it.

    Yeah, no trips on the fuse board and the isolator outside the press is on as well. When I turn off the isolator I do hear a click and hear it again when I turn it on but the screen doesn't light up or show anything.


  • #4
    Calahonda52
    Registered Users, Registered Users 2 Posts: 13,176 ✭✭✭✭Calahonda52


    Is there a fuse somewhere along the line, have you the tools and the skill set, including safety considerations, to test how far the power is going from the consumer unit: i.e. check the isolator with cover off.

    Is there a light on/fuse in the isolated switch?

    “I can’t pay my staff or mortgage with instagram likes”.



  • #5
    JohnnyJohnJohns
    Registered Users, Registered Users 2 Posts: 310 ✭✭JohnnyJohnJohns


    Sorted- took the cover off the inverter, the error code was a communication issue with the controller. Took the cover off the controller and then turned on the power/isolator. The panel clicked and a red light came on and went off. Did it a few times and realised its a loose connection on the isolator, got it back working but will get an electrician on Tuesday to check it over.


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