Eir say no line fault but second modem not working

quad_red

Hi folks,

Vodafone fibre broadband down for the last week. Can't establish a DSL connection on Vodafone stock Huawei 658G modem/router. Device reset, wiring checked etc.

The 'link' light is intermittent and the 'internet' night is out.

Eir tech came out today to sort out the presumed line fault - nada. Connection up to socket perfect rock, rock solid. Said it was the crappy VF routers.

So called VF and now they want to charge me to replace their faulty device. Got a Zyxel D1000 modem off a neighbour to test but that can't get a DSL connection either. Have gone in and changed the settings as per the Vodafone support page for third party devices. But nothing. The DSL light doesn't even light up.

Any advice here what should I do?

Thanks
Quad

moc moc a moc

The Zyxel D1000 is an ADSL router. Vodafone fibre is a VDSL service. They're not compatible.

quad_red

moc moc a moc wrote: »

The Zyxel D1000 is an ADSL router. Vodafone fibre is a VDSL service. They're not compatible.

Ah right.

That explains that then!

guil

Where are you? I have a spare voda router that you can try.

quad_red

guil wrote: »

Where are you? I have a spare voda router that you can try.

Ah sound! North Co Dublin. Where you based?

guil

I'm in the Curragh in Kildare.

quad_red

guil wrote: »

I'm in the Curragh in Kildare.

Ah thanks anyway, Guil.

Just gonna move to Eir tomorrow I'd say.

Appreciate the help and the offer though.