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Parcel motel RETURN problem AND fix

Sean747 · 2016-07-29 13:20:36

When I tried to return My parcel through parcel motel. I had a problem. I scanned the barcode and put the parcel in. I didn't get to press confirm because the screen returned to the main menu. My parcel was Inside the locker but not registered for a return. Online it said the return has been created. (not in locker yet)…

29-07-2016 1:20pm

#1

Sean747

Registered Users, Registered Users 2 Posts: 3 ✭

Join Date: July 2016

Posts: 2

When I tried to return My parcel through parcel motel. I had a problem. I scanned the barcode and put the parcel in. I didn't get to press confirm because the screen returned to the main menu. My parcel was Inside the locker but not registered for a return. Online it said the return has been created. (not in locker yet) But in reality it was inside the locker unregistered. To fix this I Printed the Parcel Motel Return label Again and went to the locker. I scanned the label and voila. The locker opened and there was the parcel that was in there unregistered. Then I closed it. Pressed confirm. And It worked. Hope this helps anyone with the same problem.

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