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reimbursing unmetered charge?

cork_south · 2016-07-23 13:44:31

Is there still a plan to reimburse customers who do not use their allowance, and who paid the full 64 un-metered charge when they were un-metered. Thx.

23-07-2016 1:44pm

#1

cork_south

Registered Users, Registered Users 2 Posts: 711 ✭✭✭

Join Date: February 2010

Posts: 673

Is there still a plan to reimburse customers who do not use their allowance, and who paid the full 64 un-metered charge when they were un-metered.

Thx.

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Comments

#2 25-07-2016 10:07am

Irish Water: Allanah

Company Representative Posts: 485 Verified rep ✭

Join Date: September 2014

Posts: 415

Hi cork_south,

Thanks for getting in touch.

Customers who had a meter installed during billing, are eligible for a rebate if their usage is shown to be less than the capped amount. A rebate is calculated following a year of monitored usage.

I hope this information helps. Please let us know if there is anything else we can help with.

Thanks,
Allanah

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