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Eir live chat disgracefully poor

  • 21-07-2016 10:40am
    #1
    Tigerandahalf
    Registered Users, Registered Users 2 Posts: 7,818 ✭✭✭


    Anybody else fed up with dealing with call centres in the Far East.

    Today I tried live chat twice, got connected, said hello and then they just don't respond when you present the query.

    Surely it is time for legislation to be brought in to force these call centres to be based in Ireland if they want to provide a service to Irish people.


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Tigerandahalf wrote: »
    Anybody else fed up with dealing with call centres in the Far East.

    Today I tried live chat twice, got connected, said hello and then they just don't respond when you present the query.

    Surely it is time for legislation to be brought in to force these call centres to be based in Ireland if they want to provide a service to Irish people.
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]Tigerandahalf,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. We're so sorry to hear of this experience.[/font]
    [font=Verdana, sans-serif]Can you PM me your account details along with the details of the chat and I will liaise with the web chat team and have this looked into.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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