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Yellow stripe on screen - cost of fix?

  • 13-07-2016 7:39pm
    #1
    OU812
    Registered Users, Registered Users 2 Posts: 6,088 ✭✭✭


    Have a 2013 MacBook Air which has developed a yellow stripe down one side of the screen. It's very thin and runs vertically about an inch and a half from the left.

    It doesn't even bother me that much but would get it fixed if it wasn't too costly. Any ideas?


Comments

  • #2
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    First you need to establish whether it's the screen or the graphics card. Take a screenshot (CMD-SHIFT-3). If the yellow line is visible in the image it's the graphics card. If not, it's probably the screen.


  • #3
    Greentree_uk
    Registered Users, Registered Users 2 Posts: 1,023 ✭✭✭Greentree_uk


    Try Compu b they might cover it under consumer law if its not physical damage and was bought in the EU.


  • #4
    OU812
    Registered Users, Registered Users 2 Posts: 6,088 ✭✭✭OU812


    Greentree_uk wrote: »
    Try Compu b they might cover it under consumer law if its not physical damage and was bought in the EU.

    Any more information on this ?


  • #5
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Details on Apple's site:

    http://www.apple.com/ie/legal/statutory-warranty/

    Basically you can make a claim under Irish consumer law for up to 6 years after purchase. However, the claim must be made against the seller who you purchased the Mac from. So you if bought it from PCWorld, then that's you go back to.


  • #6
    OU812
    Registered Users, Registered Users 2 Posts: 6,088 ✭✭✭OU812


    What if you don't have proof of purchase? I know it was bought in Harvey Normans, but the person who bought it for me, never gave me the receipt & doesn't have it anymore.


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  • #7
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    Hmmm you'd definitely need proof of purchase.


  • #8
    Greentree_uk
    Registered Users, Registered Users 2 Posts: 1,023 ✭✭✭Greentree_uk


    you could perhaps go to Harvey norman, if you knew date of purchase and who bought it and they will likely have a copy. The above information with regards to Liability is correct. The reseller is liable for any purchase you make, however with Apple you can take to any service provider with the receipt and they will validate and process the claim for you.


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