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OSX Troubleshooting experience?

  • 06-07-2016 01:45PM
    #1
    Movie Maestro
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭


    Hi all

    I've been looking at some desktop support roles recently and some of them sound good but require MAC OSX troubleshooting skills. I have Zero OSX experience but am still tempted to put myself forward for the jobs as I do have the other skills required. Is this something I could blag my way through in an interview and pickup on the job or is a that a bad idea? I really wouldn't want to be staring at a MAC in front of a user wondering WTF do I do next:eek: I don't want to rule out jobs just for this one little thing. My main background is in a Windows support environment but I am interested in learning OSX support.

    Cheers


Comments

  • #2
    me_irl
    Closed Accounts Posts: 2,400 ✭✭✭me_irl


    Movie Maestro wrote: »
    ...as my other skills are prefect.

    Brilliant! (sorry couldn't resist).

    With Desktop Support, you might get training on the job. But it might be worth getting yourself up to speed with watching a few how-to videos or googling the most common fixes (software and hardware) for Macs.

    The nuances of modern OS's and fixes are quite similar (daily usage / adding printers / mapping drives / user account access / virus scans / etc).


  • #3
    Movie Maestro
    Registered Users, Registered Users 2 Posts: 792 ✭✭✭Movie Maestro


    me_irl wrote: »
    Brilliant! (sorry couldn't resist).

    With Desktop Support, you might get training on the job. But it might be worth getting yourself up to speed with watching a few how-to videos or googling the most common fixes (software and hardware) for Macs.

    The nuances of modern OS's and fixes are quite similar (daily usage / adding printers / mapping drives / user account access / virus scans / etc).

    Well done for spotting that, fixed it immediately but you were too fast! Cheers for the advice :)


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