Item in customs ( bought from Italy)

Colash

I'm tracking something I bought on eBay 7 days ago , and it stating its in the customs centre in portlaoise .. It was bought on eBay from an eu country so I don't understand why this has happened .. I've been buying off eBay for years an never had this happen . It cost €200 and I paid in full including delivery charges from a very reputable eBay seller . It was an electrical item . Any ideas ??

Atlantic Dawn

Items will still go through customs for searches for drugs and forbidden items like guns, weapons etc, perfectly normal.

nava

Could it be that was posted from outside the EU? Also might be that the item is fake/counterfit?

If none of the above it might get release in a few days, you could try calling them or sending them a mail to ask them about it.

livedadream

ring them and ask them?

Colash

Rang them an to be honest a disaster , bounced around from person to person an out on hold ALOT . Item was posted from Italy so I can't see it been an issue . Just suprised the item has been held by customs .

livedadream

random selection?

everything coming into the country can get randomly checked, maybe it had an empty space that xrayed poorly and they want to open it up and check it.

maybe theres been a spate of italian hairdryers blowing up and they want to check them

maybe it was posted from the address of someone who has the same name as someone on a watch list

the reasons are endless

Colash

Thanks for the replies . Is there now also a possibility I will have to pay charges on ?

livedadream

Colash wrote: »

Thanks for the replies . Is there now also a possibility I will have to pay charges on ?

whats the item?

Colash

livedadream wrote: »

whats the item?

It's a sat nav

livedadream

yeah no idea on that one mate...

its only seven days hang tough.

rubadub

Colash wrote: »

Item was posted from Italy so I can't see it been an issue

Did customs confirm this?

Many sellers are dropshipping items so it can be sent from outside the EU, you could post up the seller or the auction link to ebay.

I wonder if there was an undeclared battery in the satnav, I wondered what happens if they find one, not really customs job though.

Colash

rubadub wrote: »

Did customs confirm this?

Many sellers are dropshipping items so it can be sent from outside the EU, you could post up the seller or the auction link to ebay.

I wonder if there was an undeclared battery in the satnav, I wondered what happens if they find one, not really customs job though.

Good idea . I'll mail the seller now .. It only went to customs yesterday (4th) , so now I'm thinking I'm jumping the gun abit ??

nava

Colash wrote: »

Good idea . I'll mail the seller now .. It only went to customs yesterday (4th) , so now I'm thinking I'm jumping the gun abit ??

You should be able to know from the tracking number, if it finishes posted with Itialian Post most probably follows the same format as other countries it should end on IT

Colash

nava wrote: »

You should be able to know from the tracking number, if it finishes posted with Itialian Post most probably follows the same format as other countries it should end on IT

End of tracking number is 6IT so I'm taking it that it was posted from Italy . Maybe I'm over re acting here . I was just a bit annoyed as it was a gift for some one an now it's delayed for whatever reason

Colash

Just got a. Update . Item was released so all looking ok . Bit of an over reaction from me I think . Thanks all for your help

rubadub

Good to hear. Some sellers will also give fake tracking numbers but looks like yours is legit.