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Refunding an Item Purchased from Ikea Dublin at Ikea Belfast?

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  • 27-06-2016 7:45pm
    #1
    Hiddden
    Registered Users Posts: 106 ✭✭


    I've bought an item from Ikea Dublin, and I would like to refund it. However Ikea Belfast is more accessible to me at the moment. Does anyone know if they would accept a refund/exchange in Ikea Belfast if my receipt is from Ikea Dublin?
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    #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Not being smart but have you phoned either of them to ask?


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    #3
    Hiddden
    Registered Users Posts: 106 ✭✭Hiddden


    I haven't. I googled and went through their FAQ, though. Didn't find much. Will try that anyways, but am interested someone's experience here if any.


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    #4
    hurikane
    Registered Users Posts: 688 ✭✭✭hurikane


    Think I remember reading that they are franchises, that coupled with the currency difference would make me think you've little chance.


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    #5
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,725 Mod ✭✭✭✭L1011


    They're 'franchises' all owned (in this part of the world - they do have some franchised stores very far away ) by another part of the parent firm for tax reasons. That won't be the issue, different operating divisions and currency is more likely to stop it.


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    #6
    dudara
    Registered Users Posts: 33,519 ✭✭✭✭dudara


    Highly unlikely due to the fact that they are in different countries, with different currencies. However, the quickest way to know for certain is to give IKEA Belfast a quick buzz.


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    #7
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    We have exchanged M&S and Debenhams north to south and vice versa.


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    #8
    Hiddden
    Registered Users Posts: 106 ✭✭Hiddden


    I just rang them to query this. The pre-recorded guide said that: "If you change your mind, you can refund or exchange your item at any Ikea store within 365 days..." followed by some Ts&Cs.

    I still proceeded to talk to a person, and they explained that it's not a problem at all and they do accept refunds cross-border. Yay!


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    #9
    Atlantic Dawn
    Registered Users Posts: 81,197 ✭✭✭✭Atlantic Dawn
    M


    Hiddden wrote: »
    I just rang them to query this. The pre-recorded guide said that: "If you change your mind, you can refund or exchange your item at any Ikea store within 365 days..." followed by some Ts&Cs.

    I still proceeded to talk to a person, and they explained that it's not a problem at all and they do accept refunds cross-border. Yay!

    That's great service. Can you let us know how you get on with actual price they refund?


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