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Argos Repair

  • 27-06-2016 11:51am
    #1
    retweet
    Registered Users, Registered Users 2 Posts: 275 ✭✭


    Hey everyone.

    I bought a tumble dryer about a year and half ago from Argos.

    Last week, it stopped heating up so clothes will no longer dry in it.

    I reported the fault with Argos, they told me as it's out of the one year guarantee, I must get an independent manufacturing report and then they'll see what they can do then.

    I thought it might be covered under the 2 year EU guarantee legislation.

    Are they correct? I will be out of pocket paying an engineer for the report?

    Thanks in advance. :)


Comments

  • #2
    goodlad
    Registered Users, Registered Users 2 Posts: 3,247 ✭✭✭goodlad


    The EU 2 year guarantee isnt in effect here as our sale of goods act gives better protection.

    You shouldnt be out of pocket at all for getting an appliance repaired if its faulty after only 18 months. They dont seem to have anyone to diagnose the issue though. So if its a case that you get an independant engineer to conform the fault then argos should cover the cost of that engineer.


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