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LG smart TV - UPC setup

giffney1991 · 2016-06-26 11:05:41

Hi Looking to set up my UPC box with my new LG smart tv. It has a pre-programmed set up process to follow with the smart remote I have got to step 5 where I have to pick my box provider from a list. UPC isn't one it the main providers so we pick it from the others list. We found it at the bottom of the others list and…

26-06-2016 11:05am

#1

giffney1991

Registered Users, Registered Users 2 Posts: 1,197 ✭✭✭

Join Date: November 2012

Posts: 1165

Hi

Looking to set up my UPC box with my new LG smart tv. It has a pre-programmed set up process to follow with the smart remote

I have got to step 5 where I have to pick my box provider from a list. UPC isn't one it the main providers so we pick it from the others list. We found it at the bottom of the others list and clicked.

it brings up the TV feed and we have to answer 3 questions.
1st - click this button, did it change channel (it does)
2nd - click the button, did it go to channel 1 (it doesn't)
3rd - click the button, did the menu option come up (it doesn't)

If we click no to any of these questions, it states pick different options, which there isn't for UPC. It also doesn't work for Virgin Media.

Has anyone had this issue and able to fix it?

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