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Problem with my phone on 3

JimAherne · 2016-06-20 15:46:04

I have been with 3 mobile for a number of years. My phone recently broke. Its a long story between contacts with both 3 and Apple but they say my warranty is only for 1 year so I have to repair it myself. I have only had my phone for about 18 months. I am informed that withing the EU the minimum warranty is 2 years. What…

20-06-2016 04:46PM

#1

JimAherne

Registered Users, Registered Users 2 Posts: 3 ✭

Join Date: June 2016

Posts: 0

I have been with 3 mobile for a number of years. My phone recently broke. Its a long story between contacts with both 3 and Apple but they say my warranty is only for 1 year so I have to repair it myself. I have only had my phone for about 18 months. I am informed that withing the EU the minimum warranty is 2 years.
What can I do?????
Jim

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Comments

#2 26-06-2016 07:55AM

whiterebel

Registered Users, Registered Users 2 Posts: 15,559 ✭✭✭✭

Join Date: June 2007

Posts: 14598

The 2 year warranty was never enacted in Ireland, as our Sales of Goods Act was deemed to offer better protection. This is between the seller and customer, so your claim is with 3. How exactly is your phone "broke"?

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