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Intermittent broadband connection

  • 17-06-2016 1:39pm
    #1
    mallachyrivers
    Registered Users, Registered Users 2 Posts: 145 ✭✭


    Hi, I have a problem with my broadband. The speed goes from a few kilobytes/ second to about 15 mbs. The ping is also ridiculously high. I have gone through all the over the phone stuff and had a representative out but the problem still persists. I have spent about five to six hours on the phone to your company and can't see the point of ringing them anymore. What's wrong and what will be done?


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    mallachyrivers wrote: »
    Hi, I have a problem with my broadband. The speed goes from a few kilobytes/ second to about 15 mbs. The ping is also ridiculously high. I have gone through all the over the phone stuff and had a representative out but the problem still persists. I have spent about five to six hours on the phone to your company and can't see the point of ringing them anymore. What's wrong and what will be done?
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]mallachyrivers,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch.[/font]
    [font=Verdana, sans-serif]I'm so sorry to hear you are experiencing these issues with your broadband.[/font]
    [font=Verdana, sans-serif]Can you PM me your account details and I will take a look into this?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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