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Customer Service

  • 01-06-2016 6:16pm
    #1
    Helpneeded86
    Registered Users, Registered Users 2 Posts: 523 ✭✭✭


    I am now currently attempting to talk to an agent with 1 hour and three minutes.

    I have made several attempts to port my number over to another network. I am moving a different number to my Eir Business Contract. These attempts have failed on numerous occasions. The level of knowledge and service has just been horrendous to date.

    Can anyone on here possibly help?


Comments

  • #2
    Helpneeded86
    Registered Users, Registered Users 2 Posts: 523 ✭✭✭Helpneeded86


    I hour and 37 minutes. I am still waiting. I would love an explanation for this.

    I can provide a screenshot via email.


  • #3
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Helpneeded86 wrote: »
    I hour and 37 minutes. I am still waiting. I would love an explanation for this.

    I can provide a screenshot via email.
    Hi  Helpneeded86,

    Thanks for getting in touch. I'm so sorry to hear of these delays. 
    Are you calling eirmobile business care on 1800299799? I have checked this number and there should be no issues getting through at the minute.

    -Pamela 


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