Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Last Week's Top Five Queries (Week Ending 16.05.2016 - 20.05.2016)

  • 20-05-2016 01:09PM
    #1
    Irish Water: Niall
    Closed Accounts Posts: 310 ✭✭


    Q1: Is Irish Water still charging?

    There is no change to the legal position in relation to water charges. Please see here for a full list of our payment methods.

    If you have any further queries, feel free to let us know and we will be happy to help.

    Q2: I received my First Fix Free letter. What should I do?

    If you have received your First Fix Free letter, please send the following details via PM and we will be happy to help:

    - Name;
    - Address; and
    - Contact Number.

    Alternatively, you can call us on 1850 278 278 or tweet @IWCare for assistance.

    Q3: How can I do to cancel my Direct Debit?

    We can certainly help you, if you PM the following details:

    - Name;
    - Address;
    - Contact number; and
    - Confirm if you are the account holder.

    Q4: Have you any information of the Water Grant for 2016?

    The Water Conservation Grant is administered by the Department of Social Protection and grant payments are not reflected on your Irish Water bill.  Details of the 2016 Water Conservation Grant will be announced in due course.

    Q5: I’m on a Boil Water Notice. Is there any discount?

    If a property is affected by a Boil Water Notice or Water Restriction Notice for more than 24 hours, a 100% discount is applied to water entering your property.

    Please accept my apologies if this is not the case. In order to look into this matter, would you mind providing the following details:

    - Name;
    - Address;
    - Contact Number; and
    - Confirmation that you are the account holder


Advertisement