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Billing Error Apologies

  • 14-05-2016 6:49pm
    #1
    jkmanc1974
    Registered Users, Registered Users 2 Posts: 804 ✭✭✭


    Hi All,

    Just got an bill with a line item itemising `Billing error - apologies` yet it has a charge of €30 applied - can you advise please?

    Also the billing has been an issue since we set up - signed up for pack through your store in Clonmel at €45 yet been charged €55 per month.

    DM sent with details - on verge of cancelling this account as several calls made already but no resolve.

    Thanks


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jkmanc1974 wrote: »
    Hi All,

    Just got an bill with a line item itemising `Billing error - apologies` yet it has a charge of €30 applied - can you advise please?

    Also the billing has been an issue since we set up - signed up for pack through your store in Clonmel at €45 yet been charged €55 per month.

    DM sent with details - on verge of cancelling this account as several calls made already but no resolve.

    Thanks
    Hi jkmanc1974,


    Thanks, I've received your PM.
    I'm going through my PM's now and will be back to you shortly.

    -Pamela


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