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Cancel a credit card

  • 10-05-2016 3:06pm
    #1
    Classic21
    Registered Users, Registered Users 2 Posts: 135 ✭✭


    Hi

    I want to cancel a credit card and I have tried to phone banking 365 on two occasions, but after waiting for 18 and 35 minutes I had to give up. I sent a message on the Online service desk last Friday but I haven't received a response.

    How can I get a response and cancel my credit card?


Comments

  • #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Classic21 wrote: »
    Hi

    I want to cancel a credit card and I have tried to phone banking 365 on two occasions, but after waiting for 18 and 35 minutes I had to give up. I sent a message on the Online service desk last Friday but I haven't received a response.

    How can I get a response and cancel my credit card?
    Hi Classic21

    Thanks for getting in touch with us here on Boards.

    We're sorry to hear of the difficulties experienced trying to cancel your Credit Card.

    Could you send us a PM with your full name and contact number please? 

    To send us a PM, please ensure you having your settings set to display in your control panel. You can then click my signature link to send your PM.

    Please also be careful not to send any account/card details. 

    Many Thanks
    Alison


  • #3
    Classic21
    Registered Users, Registered Users 2 Posts: 135 ✭✭Classic21


    Bank of Ireland: Alison wrote: »
    Classic21 wrote: »
    Hi

    I want to cancel a credit card and I have tried to phone banking 365 on two occasions, but after waiting for 18 and 35 minutes I had to give up. I sent a message on the Online service desk last Friday but I haven't received a response.

    How can I get a response and cancel my credit card?
    Hi Classic21

    Thanks for getting in touch with us here on Boards.

    We're sorry to hear of the difficulties experienced trying to cancel your Credit Card.

    Could you send us a PM with your full name and contact number please? 

    To send us a PM, please ensure you having your settings set to display in your control panel. You can then click my signature link to send your PM.

    Please also be careful not to send any account/card details. 

    Many Thanks
    Alison
    Hi Alison

    Thanks for getting back to me. I tried to send you a PM but I got a message saying you are not receiving Private messages. Is this an issue with my boards account or yours?

    sorry for the hassle but I haven't used PM's before

    thanks


  • #4
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Classic21 wrote: »
    Bank of Ireland: Alison wrote: »
    Classic21 wrote: »
    Hi

    I want to cancel a credit card and I have tried to phone banking 365 on two occasions, but after waiting for 18 and 35 minutes I had to give up. I sent a message on the Online service desk last Friday but I haven't received a response.

    How can I get a response and cancel my credit card?
    Hi Classic21

    Thanks for getting in touch with us here on Boards.

    We're sorry to hear of the difficulties experienced trying to cancel your Credit Card.

    Could you send us a PM with your full name and contact number please? 

    To send us a PM, please ensure you having your settings set to display in your control panel. You can then click my signature link to send your PM.

    Please also be careful not to send any account/card details. 

    Many Thanks
    Alison
    Hi Alison

    Thanks for getting back to me. I tried to send you a PM but I got a message saying you are not receiving Private messages. Is this an issue with my boards account or yours?

    sorry for the hassle but I haven't used PM's before

    thanks
    Hi Classic21 

    It's no hassle at all. I have just sent you a PM and hopefully you can reply back.

    Many Thanks
    Alison 


  • #5
    pukiuks
    Registered Users, Registered Users 2 Posts: 1 ✭pukiuks


    Same here.


    I want to cancel a credit card and I have tried to phone banking 365 on two occasions, but after waiting for 18 and 35 minutes I had to give up.

    How can I get a response and cancel my credit card?


  • #6
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    pukiuks wrote: »
    Same here.


    I want to cancel a credit card and I have tried to phone banking 365 on two occasions, but after waiting for 18 and 35 minutes I had to give up.

    How can I get a response and cancel my credit card?
    Good Morning pukiuks,

    Thanks for contacting us here on Boards.ie We're sorry to hear of the delay in getting through to cancel your Credit Card.

    Please send us a PM with your full name and contact number and we will look into this further with you. 

    To send us a PM, please ensure you having your settings set to display in your control panel. You can then click my signature link to send your PM.

    Please also be careful not to send any account/card details.

    Thanks,
    Evie  


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