Phone number for pixmania

KELTICKNIGHTT

Hi
Does anyone have contact number for pixmania as finding it disaster getting things done enough through email.. waiting on refund and still haven't received yet

Vico1612

There's a phone number on their FB page > https://www.facebook.com/pixmania.ireland but never tried it.

stimpson

I remember having this issue. I found the CEO, GM and head of customer services emails online and started copying them on all correspondence. I got my refund pretty quickly after that. Never used them again.

KELTICKNIGHTT

I never use again. Not worth the hassle . All I get excuses. How long does it take with pixmania to get refund. It's been 6 working days

Vico1612

I had a run with them a few years ago and it took 2 weeks after mailing the head of Customer Service before I got a refund ...
FYI, Pixmania ( well at least in France ) is in receivership so I would stay well clear from them in the future.

KELTICKNIGHTT

contacted pixmania and got excuses , said my refunded is not validated yet but couldn't tell me when i get refund,
i asked if one week or 2 or more and they couldn't say when
i got excuse they have only one person in refunds department , i said must be a lot of refunds then ?

so i contacted euro consumers about it and was told they have a lot of open files on pixmania
consumers said to ring my bank and ask for what they call CHARGE BACK , sometimes it works , visa investigates. if that doesn't work , then i open a case with European consumers and pass everything on to them ,, this is for sure , I will never buy from pixmania again, they are total waste of space of a company

mb1725

Can you publish the contact details here? or pm them maybe. They have my money as well and won't/can't reply to email.

stimpson

There is a good thread on here: http://www.boards.ie/vbulletin/showthread.php?t=2055428838?fuid=58858520

The CEO has since left the company, but loads of people to add to your mail on that thread. My one piece of advice is be persistent.