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Pay as you go power card

  • 04-05-2016 12:17PM
    #1
    sinnerboy0
    Registered Users, Registered Users 2 Posts: 92 ✭✭


    Hi,

    I moved into a flat with a pay as you go meter and signed up with yourselves two weeks ago tomorrow. I still haven't received my card. Is it normal for it to take this long to arrive. I'm getting a bit worried as I've only about €20 of the €50 free credit left. Thanks


Comments

  • #2
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi sinnerboy0,

    Thank you for getting in touch. We are sorry to read you do not have a card as of yet.

    For account security, we need you to please confirm the following details for us via private message:

    - Your full name
    - Your account number
    - The first line of your address
    - Your contact number or date of birth
    - Confirmation you are the account holder (a sentence stating this is sufficient)

    We can then look into your query for you.

    Thanks,
    Aoife

    ________


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