Nest 3rd Generation Issues

The Rook

Hi all

Just last Thursday we had an Electric Ireland installer come out to install the 3rd Generation Nest to our house. The heating setup is, what I would assume, a typical Irish household, in that it’s a gas boiler with a (previously) analogue dial that you could control the time that the heating came on. Immersion etc is separate.

Since we’ve had it installed we’ve had issues with the heating coming on at random times throughout the night & day (3am heating came on randomly)
We’ve found that if we set the house base temperature to 16 degrees, and scheduled Nest to kick in at 1am to 19 degrees then the base temperature is reset to 19 degrees.
Each day since we’ve got it the heating has been on for over 6 hours a day, whereas previously it would have been a maximum of three (and that’s a generous estimate).

Can anyone explain to me how best to set up the Nest so that we can just control the time that the heating comes on and what temperature it comes on to.
I’m no longer (after less than a week) interested in having the Nest learn my comings and goings in the house, I don’t want it to sense when I’m away, I just want the Nest to stick to my schedule of having it come on at the time I specify, to get to the temperature I specify and not have a mind of its own!!!

Any help greatly appreciated.

The Rook

The Rook

The Rook wrote: »

Hi all

Just last Thursday we had an Electric Ireland installer come out to install the 3rd Generation Nest to our house. The heating setup is, what I would assume, a typical Irish household, in that it’s a gas boiler with a (previously) analogue dial that you could control the time that the heating came on. Immersion etc is separate.

Since we’ve had it installed we’ve had issues with the heating coming on at random times throughout the night & day (3am heating came on randomly)
We’ve found that if we set the house base temperature to 16 degrees, and scheduled Nest to kick in at 1am to 19 degrees then the base temperature is reset to 19 degrees.
Each day since we’ve got it the heating has been on for over 6 hours a day, whereas previously it would have been a maximum of three (and that’s a generous estimate).

Can anyone explain to me how best to set up the Nest so that we can just control the time that the heating comes on and what temperature it comes on to.
I’m no longer (after less than a week) interested in having the Nest learn my comings and goings in the house, I don’t want it to sense when I’m away, I just want the Nest to stick to my schedule of having it come on at the time I specify, to get to the temperature I specify and not have a mind of its own!!!

Any help greatly appreciated.

The Rook

My advice would be to contact Electric Ireland http://www.boards.ie/ttforum/1349

I find their customer service to be pretty good and they would be fairly used to explaining the nest control, also there is no typical plumbing set up as heating installation are not uniform, I see plumbers like artists they plumb depending on the inspirational mood their in which can change from job to job.

The Rook

Thanks Gary, I've posted the query in that forum now.

Cheers

Rook

noel100

I got rid of the nest for this issue. Contacted Nest support no reply . a friend had 2nd generation installed got advice from him and changed settings but still kept coming on and staying on. Looked at forums to change settings still made no improvement. Had to flick trip switch on several occasions to reset the wall unit controlling the boiler.