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Outstanding Balance Error

plu · 2016-04-25 18:48:30

http://www.boards.ie/ttfthread/2057421070 http://www.boards.ie/ttfthread/2057557235 We just got an eir Bill notification. The email said the amount outstanding is 39.37. This account was cancelled over a year ago, the modem has been returned and there shouldn't be any amount outstanding. I was in correspondence about this…

25-04-2016 6:48pm

#1

plu

Registered Users, Registered Users 2 Posts: 237 ✭✭

Join Date: November 2009

Posts: 162

http://www.boards.ie/ttfthread/2057421070
http://www.boards.ie/ttfthread/2057557235

We just got an eir Bill notification. The email said the amount outstanding is 39.37. This account was cancelled over a year ago, the modem has been returned and there shouldn't be any amount outstanding. I was in correspondence about this is issue with Alan and any outstanding amount was supposed to be written off.

Can you check this out please?

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Comments

#2 26-04-2016 1:38pm

eir: Stacey

Closed Accounts Posts: 186 ✭✭

Join Date: March 2016

Posts: 183

Hi there, Thanks for getting in touch. I am very sorry to hear this. If you would like to PM your account number & I can look into this. Stacey

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