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Purchase of faulty tyre

  • 18-04-2016 11:34am
    #1
    Fountain man
    Registered Users, Registered Users 2 Posts: 21 ✭


    Dear all, I have a question in connection with buying new tyres. Last Friday I bought 4 new Michelin tyres and had them fitted by the supplier that I bought from. the tyres seemed ok when leaving the tyre centre but about 20 minutes into the journey home a message was displayed in the dashboard telling me to calibrate the tyre pressure monitoring system. I did this and about 10 minutes later the low pressure tyre warning message came up. I pulled into a filling station and checked the pressure which was reading about 16 psi. I was surprised by this and re-inflated the tyre. I rang the tyre centre immediately and told them what happened. they said to bring the tyre back the following day to be checked. I parked the car all weekend and brought it back to the tyre centre this morning. They found a "nick" at the angle between the inner side wall and the curved part of the tyre to the horizontal part that meets the road surface. there was no nail or other sharp object in the "nick". To me, the "nick" is in a position of the tyre that does not make contact with the road.

    A debate followed whereby the tyre centre say that I drove over something to cause the "nick". I am convinced that I did not as the road I drove on is a busy national route which I have driven on going to work for the last number of years without ever getting a puncture. I find it a major coincidence that after fitting 4 new tyres that I should now drive on something to cause a hole.

    the tyre centre plugged the hole but I am worried that due the proximity of the location of the plug to the side wall that the repair might not last.

    The advice that I am looking for is
    1) is it likely that the repair will last
    2) can I demand / am I entitled to a replacement tyre of equal spec?

    Thank you in advance


Comments

  • #2
    Markcheese
    Registered Users, Registered Users 2 Posts: 8,816 ✭✭✭Markcheese


    To be fair , damage to the tyre could happen the moment you drove out the gate.. but its also possible it happened in the tyre fitters... I dont think i'd be thrilled with a plug... especially after buying decent tyres... surprised they didnt comp you a new tyre, might be worth ringing the boss.

    Slava ukraini 🇺🇦



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