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UK: 'Broadband advertising not reliable' shocker

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  • 17-04-2016 12:42pm
    #1
    clohamon
    Registered Users Posts: 1,765 ✭✭✭


    The British Infrastructure Group (UK MPs) has stumbled upon some universal truths.
    http://www.shapps.com/wp-content/uploads/2016/04/Great-British-Broadband-Rip-Off.pdf
    • The Advertising Standards Authority (ASA) and Committee of Advertising Practice (CAP) guidelines on speed advertising only require ISPs to demonstrate that 10% of the relevant customer base can achieve the advertised speed.
    • Ofcom’s code of practice on broadband speeds is only voluntary.
    • Ofcom and ASA research found 81% of participants in a study could not correctly calculate the total cost of a typically advertised broadband contract.
    • ISPs throttle speeds at peak times for some users.
    • Fair usage policies may mean that unlimited broadband deals are anything but.
    • There are no statutory or minimum compensation standards for poor service in the telecoms sector.

    This group previously targeted BT and Openreach as the culprits.


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