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what do I need to do to cancel my account?

  • 14-04-2016 12:16pm
    #1
    spannerism
    Registered Users, Registered Users 2 Posts: 267 ✭✭


    Hi folks,

    Hope you are keeping well.

    About 1 month ago or so, we moved from eir to virgin media.
    Our landline number was switched over to virgin media seamlessly :) 

    After this number switching do I need to do anything to cancel my eir account?
    I feel the account is cancelled by default after switching numbers but I want to double check with you. 

    If it's not cancelled by default, please take this as a formal cancel notification.

    Thanks & Regards,
    spannerism


Comments

  • #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    spannerism wrote: »
    Hi folks,

    Hope you are keeping well.

    About 1 month ago or so, we moved from eir to virgin media.
    Our landline number was switched over to virgin media seamlessly :) 

    After this number switching do I need to do anything to cancel my eir account?
    I feel the account is cancelled by default after switching numbers but I want to double check with you. 

    If it's not cancelled by default, please take this as a formal cancel notification.

    Thanks & Regards,
    spannerism
    Hi  spannerism,

    Thanks for getting in touch.
    I'm afraid  we would be unable to process a cancellation request via boards.

    Can you PM me your account number and I'll check if it is cancelled.

    -Pamela 


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