Uninstalling spyware

Hammer89 · 13-04-2016 2:27pm #1

I'll keep this short: I've got a spyware/adware problem which isn't in the list of installed programs, so I can't simply uninstall it.

It's having a horrendous effect on my laptop, which I need for work so it's costing me money too.

I don't want to pay some eejit €75 to do it in five seconds.

Any ideas? It's Spring Files or something, and yes I've Googled it but I don't understand the steps.

Hammer89 · 13-04-2016 2:33pm

FYI, I did the whole regedit thing and tried to uninstall it from within the registry, but it's not listed in the 'uninstall' part either.

Darren 83 · 13-04-2016 2:36pm

Have you ran Malwarebytes on your system?

whomitconcerns · 13-04-2016 2:36pm

spybot search and destroy is your only man, using it for years now!

Hammer89 · 13-04-2016 2:38pm

Yep, have ran Malware bytes but didn't solve the problem. Will try Search and Destroy.

Hammer89 · 13-04-2016 2:42pm

I've located the virus in Program Files by the way, but in the 'uninstall' option is a white page, a DAT file, which I can't read

Hammer89 · 13-04-2016 2:47pm

Right, so I scanned SPRN folder and it's coming up clean on SPybot?

Hammer89 · 13-04-2016 2:49pm

Will 'killing' the file on Program Files do the trick?

tricky D · 13-04-2016 2:52pm

Revo Uninstaller can get deep into registry type stuff.

whomitconcerns · 13-04-2016 3:04pm

Have you downloaded the latest spybot scan updates? If so then that's very weird?

Darren 83 · 13-04-2016 4:30pm

Have you ran the scans in safe mode?

Hammer89 · 13-04-2016 5:16pm

Nope I'm 51% into a spybot scan. I've deleted everything entitled 'SPRN' in the registry, using search to find it, but it's still very sluggish and making a noise. But that could be the scan? Which has been going on about 90 minutes now.