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Billing

  • 12-04-2016 8:53am
    #1
    Aye Bosun
    Registered Users, Registered Users 2 Posts: 349 ✭✭


    What's happening with your billing department. I was due to receive a bill about the 25th March, nothing has come thought yet, I have called twice in relation to this issue. I entered a meter reading over 7 days ago and still no invoice. Please advise when I can expect to receive this.


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Aye Bosun,

    Thanks for getting in touch.
    Aye Bosun wrote:
    I was due to receive a bill about the 25th March, nothing has come thought yet, I have called twice in relation to this issue.

    We regret any inconvenience caused by this delay; can you send us the following details by private message so that we can look into this for you?
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Your full name as it appears on your account
    • Confirmation you are the account holder (a sentence stating this is sufficient)

    Thanks,
    David


  • #3
    Aye Bosun
    Registered Users, Registered Users 2 Posts: 349 ✭✭Aye Bosun


    sent PM
    Electric Ireland: David wrote: »
    Hi Aye Bosun,

    Thanks for getting in touch.
    Originally posted by Aye Bosun
    I was due to receive a bill about the 25th March, nothing has come thought yet, I have called twice in relation to this issue.

    We regret any inconvenience caused by this delay; can you send us the following details by private message so that we can look into this for you?
    • Your account number
    • The first line of your address
    • Your contact number or date of birth
    • Your full name as it appears on your account
    • Confirmation you are the account holder (a sentence stating this is sufficient)

    [*]

    Thanks,
    David


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