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Ann Summers Ireland non delivery

  • 07-04-2016 1:58pm
    #1
    thejuggler
    Registered Users, Registered Users 2 Posts: 884 ✭✭✭


    Anyone bought from Ann Summers Ireland (the Irish site not the UK version)

    I placed an order two weeks ago and got an email last Friday to say it was shipped. Still no sign of it though.

    They don't seem to respond to email queries.

    Not impressed I have to say.


Comments

  • #2
    nava
    Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    thejuggler wrote: »
    Anyone bought from Ann Summers Ireland (the Irish site not the UK version)

    I placed an order two weeks ago and got an email last Friday to say it was shipped. Still no sign of it though.

    They don't seem to respond to email queries.

    Not impressed I have to say.

    If parcel was posted from within Ireland, that I assume it's according to the Delivery Information it should be with you by now.

    I see on the Contact Us they list a mobile number 087 4397 826 did you try that number to contact them? Not sure if they are linked to the co.uk website but might be worth contacting them as a last option.

    If you do not get replies to emails or text by the middle/end of next week you will need to start the charge back with your credit card company.

    You can also try contacting DPD they have reps in Boards.ie they might be able to give you more information if you send them your name, email address and/or phone number.

    Delivery Information
    We use DPD Courier Service and all parcles are sent in plain discreet packaging containing no logos or brand names. You will recieve an email & text message from DPD confirming your delivery day and time so you will know when your parcel will arrive. A signiture will be required. Delivery usually takes no more than 5-7 days but we usually have them delivered sooner.

    They should really check spelling :)


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