Paddy Power winning docket

maximo31

Hi lads,
Just looking for your opinion on an issue I have encountered with Paddy Power. It’s not for big money but It has annoyed me!
Anyway, went in to PP last Monday and did a number of bets. Wasn’t sure of the total amount but gave the dockets in over the counter and paid whatever the clerk asked me for, around €70.
Turns out 1 of the dockets included €2.50 EW on Roque Angel at 25/1 and €2.50 EW Folsom Blue. 1st and 4th.
Went to my local PP to collect yesterday and was only given €50 and some change! Knew this wasn’t right so questioned it. Girl rang bookies where I did the bet and they said that the bets had been broken down to €1.25 EW as the full amount wasn’t originally paid.
I wasn’t aware that I hadn’t paid the full amount as I just paid what the clerk asked for.
Also , why divide up the winning bet and not a losing bet?!
I gave back the money and took back my docket and was told to ring the manager of the bookies where I did the bet.
I know it’s not much but I have I a leg to stand on here? Kind of annoys me how they can just divide up my winning bet like this.
Any advice appreciated!!

jacool

Have you all the other dockets?
Unless your total stake totalled €140 you have some case.

carman2011

it will say on each individual docket how much u were charged for each one....so it this one says 5 instead of 10, then it is as it is
wont matter what it says on the other ones

maximo31

jacool wrote: »

Have you all the other dockets?
Unless your total stake totalled €140 you have some case.

No , losing dockets have been dumped.

maximo31

carman2011 wrote: »

it will say on each individual docket how much u were charged for each one....so it this one says 5 instead of 10, then it is as it is
wont matter what it says on the other ones

Just checked there , annoyingly it does say €5 at the bottom.
Balls to that! It would have to be the winning docket she puts in wrong!
I might suggest they put the €5 on the winner as a kind gesture!!:)
I know i should have added up total costs before going to the till but is that not the clerks job?!! And for her error in counting the total i lose out.......

Ben Gadot

Even if the clerk makes a mistake it'd be hard for you argue your case.

The onus is on the punter to know what his bets will total to, as well as to check your bets before leaving. Doing this is simply covering yourself and not giving them any excuse to "do" you.

I'm actually amazed someone would go up to the counter with only a haphazard idea of what the total of the bets will come to, and hand over such a sizeable figure as €70 without verifying things.

carman2011

its up to u to make sure u paid the correct amount and the correct amount is on the dockets

Kablamo!

The onus is on you to check your dockets when leaving to make sure everything is correct. There's even a total stake box at the end where you should have wrote in ten.
Because you were only charged five euro, her only option when translating the bet was to divide the stake down.
You've no hope of getting the whole stake put on the winning bet, sorry.

maximo31

Ben Gadot wrote: »

Even if the clerk makes a mistake it'd be hard for you argue your case.

The onus is on the punter to know what his bets will total to, as well as to check your bets before leaving. Doing this is simply covering yourself and not giving them any excuse to "do" you.

I'm actually amazed someone would go up to the counter with only a haphazard idea of what the total of the bets will come to, and hand over such a sizeable figure as €70 without verifying things.

To be honest i was in a bit of a rush and had bets for a few people so didn't think about checking. I normally would.

Ben Gadot

maximo31 wrote: »

To be honest i was in a bit of a rush and had bets for a few people so didn't think about checking. I normally would.

Ah, hate that myself, lazy bastards won't put their own bets on.

Joe_ Public

Sorry for your pain, but you have to understand how it works with the bookies. Two scenarios:

1. You screw up it's your loss.
2. They screw up (ie palpable error) it's still your loss.

realdanbreen

maximo31 wrote: »

To be honest i was in a bit of a rush and had bets for a few people so didn't think about checking. I normally would.

I have learned through experience to check everything when it comes to bookmakers. If I have winnings coming off a multiple bet I make sure to have the calculation done before handing in the docket. All of the errors I have come accross when collecting winnings have been in the bookies favour.

PEACEBROTHER

Note : nothing to do with paddy power

Once I went to collect bet on a horse
20e @ 5/1 = 120e

Horse won at 6s so was supposed to get 140e as best price guaranteed on singles

Cashier handed me 120e - In 20s - counted it questioned him he says " oh your right hands me another 20e " no problem

I hang around inside for few mins looking at specials written on board behind counter

2 mins later cashier takes out wallet takes 20 and puts it in till
Clearly he had taken my 20e and hoping I didn't notice

You'd be amazed at how many people don't question a bookmaker when they pay out

shmeee

I have my winnings worked out down to the cent anytime I go in to collect.

And even before that when doing a bet, I make sure the price I've taken is the price I will get, often just asking them to confirm price and circle the odds.

You should always know exactly how much your handing over and getting back.

Stand at the counter and count the money in front of them if you have to.

4068ac1elhodqr

Count it twice, share price down 1.79% today with 650 jobs to be cut across UK & Ire...

Ben Gadot

PEACEBROTHER wrote: »

Note : nothing to do with paddy power

Once I went to collect bet on a horse
20e @ 5/1 = 120e

Horse won at 6s so was supposed to get 140e as best price guaranteed on singles

Cashier handed me 120e - In 20s - counted it questioned him he says " oh your right hands me another 20e " no problem

I hang around inside for few mins looking at specials written on board behind counter

2 mins later cashier takes out wallet takes 20 and puts it in till
Clearly he had taken my 20e and hoping I didn't notice

You'd be amazed at how many people don't question a bookmaker when they pay out

I worked in a bookies and I've honestly never seen this. I'd be surprised tbh if someone was dumb enough to do that on camera for the sake of doing a punter out of a poxy €20. Keeping my job would be of more importance.

byronbay2

Ben Gadot wrote: »

I worked in a bookies and I've honestly never seen this. I'd be surprised tbh if someone was dumb enough to do that on camera for the sake of doing a punter out of a poxy €20. Keeping my job would be of more importance.

I have been gambling for a long time - 40 years or so. In that time, there have been at least 20 occasions when the bookie/cashier has attempted (unsuccessfully!) to return less than was due on the docket. Funnily enough, I have NEVER had a bookie/cashier overpay me on the returns. As realdanbreen said, the error is always in the bookies favour. Caveat Emptor!

Ben Gadot

byronbay2 wrote: »

I have been gambling for a long time - 40 years or so. In that time, there have been at least 20 occasions when the bookie/cashier has attempted (unsuccessfully!) to return less than was due on the docket. Funnily enough, I have NEVER had a bookie/cashier overpay me on the returns. As realdanbreen said, the error is always in the bookies favour. Caveat Emptor!

Ever see an ew bet settle as a win? Overpayments can and do happen.

Another area for overpaying are match bets if the punter is intentionally acting the maggot and the cashier is careless inputting the bet.

Punters love the sight of a new cashier.

byronbay2

Ben Gadot wrote: »

Ever see an ew bet settle as a win? Overpayments can and do happen.

Another area for overpaying are match bets if the punter is intentionally acting the maggot and the cashier is careless inputting the bet.

Punters love the sight of a new cashier.

A €5 e/w bet settled as a €10 win, for example? No, never seen that.

As for punters intentionally cheating in bookies, there is a long history of that. That's not what we were discussing. We were discussing ordinary punters being underpaid legitimate winnings. THAT happens every day of the week. As I've said on this forum before, it's the punter's job to check his bet size, price and return - OP has no case against the bookie in this instance.

Joe_ Public

Sorry but I have trouble believing there would be widespread corruption or malpractice going on among staff, especially in the bigger chains. Everything is computerized and there is surveillance, the days of the guy behind the counter going through all the dockets is long gone, they can't claim human error as a legitimate excuse for erroneous calculations. Not saying it can't or doesn't happen, just doubt it would happen every day of the week.

MonkstownHoop

byronbay2 wrote: »

I have been gambling for a long time - 40 years or so. In that time, there have been at least 20 occasions when the bookie/cashier has attempted (unsuccessfully!) to return less than was due on the docket. Funnily enough, I have NEVER had a bookie/cashier overpay me on the returns. As realdanbreen said, the error is always in the bookies favour. Caveat Emptor!

Probably a whole other issue as it was online but pp paid me out on quite a big acca once even though one result didn't go my way

Gregk961

byronbay2 wrote: »

I have been gambling for a long time - 40 years or so. In that time, there have been at least 20 occasions when the bookie/cashier has attempted (unsuccessfully!) to return less than was due on the docket. Funnily enough, I have NEVER had a bookie/cashier overpay me on the returns. As realdanbreen said, the error is always in the bookies favour. Caveat Emptor!

I find that hard to believe, id say ive been paid out more than was due 2 or 3 times in the last 2 years (from e20 to e50)

Should be noted that unders would reflect very poorly on the cashier and you are only harming them by not returning the money.

Backstreet Moyes

I know a friend of a friend who took 20 out of the till and returned it near the end of the day, he was seen on camera and got fired. I would be very surprised if cashiers are taking the risks that were said here.

I have dashed late into the bookies just before the off and been told the bet wasn't placed in time even though i seen it.

I had an issue where i wrote Rooney first goal on a Tuesday for a midweek game and they argued paying out saying it could have been for the Saturday game. Obviously an error on my part as well but common sense should prevail.

I had a strikerbet in Ladbrokes with two goalscorers and a non runner and the girl scanned it and paid me out in full.

I had the same situation and a different cashier checked the goalscorers and paid me out the correct amount.

I in no way believe that cashiers are taking that kind of risks i could be wrong.

Cashiers have a difficult job and depending on who they are if i am overpaid i will decide whether to pay them or not.

In my situation the cashier had no idea about sport and was a very ignorant person so i kept the money, but yes overpayments do happen.

realdanbreen

Gregk961 wrote: »

I find that hard to believe, id say ive been paid out more than was due 2 or 3 times in the last 2 years (from e20 to e50)

Should be noted that unders would reflect very poorly on the cashier and you are only harming them by not returning the money.

Well you can believe it. Anyone who regularly places E/W multiples(Patents, L15's, yankees etc) will have experienced it. I had my doubts about the returns I was getting from one particular cashier and when I had a sizeable return coming from a bet , 300+, I calculated it and got a friend to also calculate it before presenting it to her. She paid out but I was €28 short. I pointed out that I should be getting more, I had only got as far as ' I think you made a mistake there, I should....' when she said 'Oh sorry about that, my mistake I thought blah blah blah..'
She doesn't work there any more.

carman2011

i once had a 10er e/w on a golfer at 33/1 who came 2nd.
i went in to collect my 90 quid and got handed 430 approx....was about 20 years ago , i quickly slipped out of the place..

Gregk961

realdanbreen wrote: »

Well you can believe it. Anyone who regularly places E/W multiples(Patents, L15's, yankees etc) will have experienced it. I had my doubts about the returns I was getting from one particular cashier and when I had a sizeable return coming from a bet , 300+, I calculated it and got a friend to also calculate it before presenting it to her. She paid out but I was €28 short. I pointed out that I should be getting more, I had only got as far as ' I think you made a mistake there, I should....' when she said 'Oh sorry about that, my mistake I thought blah blah blah..'
She doesn't work there any more.

Ya sorry I should have specified, I was referring to never getting paid more than what was due. I have been underpaid plenty of times aswell.

Ben Gadot

carman2011 wrote: »

i once had a 10er e/w on a golfer at 33/1 who came 2nd.
i went in to collect my 90 quid and got handed 430 approx....was about 20 years ago , i quickly slipped out of the place..

I'm too soft to do that, definitely wouldn't do it in a shop I regularly punt in anyway.