Who to contact for a new telephone line connection ?

thebackbar

Hello,

google is failing on this one

I've a new build and I need to get a new telephone line installed. It will be just for broadband purposes. Not sure yet if ill be going with vodafone/eircom etc.

But who should i contact to get the telephone line installed ?

thanks

LD89

thebackbar wrote: »

Hello,

google is failing on this one

I've a new build and I need to get a new telephone line installed. It will be just for broadband purposes. Not sure yet if ill be going with vodafone/eircom etc.

But who should i contact to get the telephone line installed ?

thanks

Both of them do installs Vodafone used to install the line for free not sure if that offer is still going

Victor

Eir will probably charge for a connection, Virgin Media (if available) might not.

Metric Tensor

It was free with eircom a few years ago when I did it - provided you signed up to a year long contract. They were a lot more expensive for the contract so I changed immediately after the year.

Vodafone were doing an "internet only" package at the time that was the cheapest. You still had a landline that could make and receive calls - just at a pretty high rate.

Victor

Metric Tensor wrote: »

It was free with eircom a few years ago when I did it - provided you signed up to a year long contract.

That's not free.

joeysoap

My son bought a house about 3 years ago. We couldn't find the phone connection anywhere, so he contacted Vodafone to install a line and connect him up. They made an appointment (which also stated if he wasn't at the house when they arrived he would have to pay for their time). Arranged a day off work but .......Vodafone didn't show up. He contacted them and they simply said they cancelled the appointment, no apologies, no notification. So he arranged another appointment, engineer arrived. Said he needed a pole, said he needed permission from neighbour for lines crossing their property, got into his van and left. This didn't 'ring' quite true with us, so we approached Eircom (Eir) and their engineer arrived as agreed, walked around the house (6 years old) and found the phone wires tied up in a ball in a press containing alarm wires and other unused wires.There had never been a phone connection in the house previously, just the wires tied in a ball. The Eircom engineer connected the wires no problem. Go to Eir, the Vodaphone guys haven't a clue about new connections.You can change provider at a later date.

Victor

joeysoap wrote: »

Go to Eir, the Vodaphone guys haven't a clue about new connections.You can change provider at a later date.

"Hi Kettle. Pot here. You're black".

Metric Tensor

Victor wrote: »

That's not free.

You're 100% correct of course!

At the time (this is a few years back now) I recall not having any choice but to go to eircom. I don't know if Vodafone wouldn't give me a new connection or was it that I didn't know they offered that service.

Either way - eircom took FOREVER to come to me initially but once the ball got rolling after their initial site visit they moved fairly fast.

thebackbar

Thanks for the replies folks, for the record both eircom and vodafone will set up the telephone line.