Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Last Week's Top Five Queries Week Ending 21.03.2016 - 27.03.2016

  • 29-03-2016 10:53am
    #1
    Irish Water: Amy A
    Closed Accounts Posts: 196 ✭✭


    1. Water grant

    If you have any queries regarding the payment and administration of the Water Conservation Grant, please call the Water Conservation Grant Support Team on 0761 087 890.

    Their opening hours are from 9.30am to 5pm, Monday to Friday and they will be happy to help with your query.

    2. Sewer running through garden

    If you have a similar query to the above, please send a PM with the following details and we can help:

    Your name;
    Address; and
    Contact number.

    3. Credit on account

    If an Irish Water customer passes away, it is possible for the person who took over liability for water charges at the property to receive a refund if there is outstanding credit remaining on the account. We would require proof of payment towards water bills at the property in order to generate this refund.

    If you have a similar query to the above, please send a PM with the following details and we can help:

    Your name;
    Contact number and;
    Address details.

    4. How to check past bills

    If you log in to your MyWater account here, you will be brought to a "Billing and Payment" overview page.

    At the bottom of this page, there are two tabs: My Bills and Payments Made. Your previous bills and payments should appear on the bottom of the screen once you click on these tabs.

    5. No Water in Corrawallen, County Leitrim

    Please visit wtr.ie/SupplyInfo to keep up to date with supply disruptions in your area. We also post all outage information on our Twitter page, @IWCare.

    If you cannot find any details regarding a disruption in your area, feel free to send us a PM and we can investigate further for you. The details we would ask for are:

    Your name;
    Contact number and;
    Address details.


Advertisement