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Change of Address Email Bouncing

  • 22-03-2016 10:46pm
    #1
    Seth Brundle
    Moderators, Politics Moderators Posts: 42,144 Mod ✭✭✭✭


    Hi,
    my OH has been trying to send proof of our new address to your email address changeofaddress.web.toscana@boi.com (as she was told by email).

    It has been bouncing back with the message that delivery to the following recipient has failed changeofaddress.web.toscana+AEA-boi.com

    What do we do (apart from using An Post)?
    Can I PM you her request and a copy of our details?


Comments

  • #2
    Bank of Ireland: Sharon
    Closed Accounts Posts: 315 ✭✭Bank of Ireland: Sharon


    kbannon wrote: »
    Hi,
    my OH has been trying to send proof of our new address to your email address changeofaddress.web.toscana@boi.com (as she was told by email).

    It has been bouncing back with the message that delivery to the following recipient has failed changeofaddress.web.toscana+AEA-boi.com

    What do we do (apart from using An Post)?
    Can I PM you her request and a copy of our details?
    Hi kbannon, 

    Thanks for getting in touch. 

    We're sorry to hear your OH is having difficulty changing her address. Can you please ask her to try sending to documents to changeofaddressroi.web.toscana@boi.com and this should work for her. 

    We hope this helps and if there's anything else we can help you with, please let us know. 

    Thanks,

    Sharon


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