Betfred

frank93

I placed a bet on course with Betfred at Cheltenham. A 5r E/W trixie upon going to the counter I asked the cashier for the prices as with the ques and being overly packed I was trying to get in and out to take my place back at the bar. Anyway long story short 2 of my selections won with the third being tailed off. Upon going to the high street to collect the bet, the cashier had to ring security as the system was telling him my winnings were £1396.41 but because the prices were not wrote on the docket they paid me SP prices returning £882.50 . The price of the two winners were 28/1 and 9/2 where as the price I took asked the cashier to take were 33/1 and 13/2. I have been in contact with Betfred and they say the bet was settled correcrly.

What are your opinions on this should I keep presuing the matter.

PS this was not they only time last week they paid me at smaller odds than I took.

Tomw86

From experience, if they've paid you out you have no way of getting the extra!

Furthermore, it is your own responsibility to WRITE the prices you want to take on the docket as some bookies don't do best price guaranteed on multiples and so not everyone wants to take a price!

You should have not collected it and asked to speak to a manager before it was paid out, perhaps gone in at a quieter time or rang head office with the docket number - as I say, once collected it is highly unlikely they will give you the extra!

frank93

Tomw86 wrote: »

From experience, if they've paid you out you have no way of getting the extra!

Furthermore, it is your own responsibility to WRITE the prices you want to take on the docket as some bookies don't do best price guaranteed on multiples and so not everyone wants to take a price!

You should have not collected it and asked to speak to a manager before it was paid out, perhaps gone in at a quieter time or rang head office with the docket number - as I say, once collected it is highly unlikely they will give you the extra!

They only reason I collected it was because I was flying back to Ireland at 6 the next morning and with no shops in Ireland I collected before I came back.

Would it be worth brining it to the IBAS.?

Tomw86

frank93 wrote: »

They only reason I collected it was because I was flying back to Ireland at 6 the next morning and with no shops in Ireland I collected before I came back.

Would it be worth brining it to the IBAS.?

I am not sure there is much they could do but could be worth a shot!

Unless the prices were actually written on the docket, and these were the prices at the time of the bet, then as far as I know it is at the bookies discretion whether to give you the early price and they will no doubt argue this case.

If it was the other way around and the prices had drifted to 40's and 8's for example then you would have a case if they only paid you out the amount at 33s and 13/2.

lemush

frank93 wrote: »

They only reason I collected it was because I was flying back to Ireland at 6 the next morning and with no shops in Ireland I collected before I came back.

Would it be worth brining it to the IBAS.?

If you don't have the docket IBAS cannot do anything for you. Plus they are a diabolical outfit to deal with anyway.

Francie Barrett

Best Odds Guaranteed probably only applies to bets placed over the internet.

PM me nudes

Francie Barrett wrote: »

Best Odds Guaranteed probably only applies to bets placed over the internet.

Nope, the on track Betfred was BOG on singles and multiples on runners at Cheltenham