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Overcharged by retailer

  • 18-03-2016 10:21am
    #1
    IEG
    Registered Users, Registered Users 2 Posts: 41 ✭


    Hi guys,

    I just noticed this morning that I have been overcharged by Spar on my visa card on the 16 March. I rang the shop and they told me that if i have no receipt I need to give them an exact time when i was in the shop so they can look through the cctv and check for me.

    I looked at the statement and I dont see a time and I dont remember when exactly i was in the shop. Would anyone know where i can find out?

    Thanks


Comments

  • #2
    Spocker
    Moderators Posts: 6,900 ✭✭✭Spocker


    Call your bank, they'll be able to give you more specifics on the transaction


  • #3
    IEG
    Registered Users, Registered Users 2 Posts: 41 ✭IEG


    Great thanks!
    I rang them just there and the bank gave me the exact time and the authorisation code which is the same as what the shop will have as well


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