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Can't log into my eir

  • 14-03-2016 7:41pm
    #1
    deisegirl67
    Registered Users, Registered Users 2 Posts: 13 ✭


    I have tried to log into the my eir app . I got the email that allows me to change my password and when I enter my log in details following this step - I get a message telling me I have entered my password incorrectly too many times and am locked out. It says an email will be sent to me but I never receive the unlocking email


Comments

  • #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    deisegirl67 wrote: »
    I have tried to log into the my eir app . I got the email that allows me to change my password and when I enter my log in details following this step - I get a message telling me I have entered my password incorrectly too many times and am locked out. It says an email will be sent to me but I never receive the unlocking email
    Hi deisegirl67, 

    I'm not aware of this issue from here. 

    The best advice I can offer is to contact our support team on 1890 260 260 (tel no. and option 0) They'll assist you there.

    Thanks 

    Tracey 


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