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Canceled credit card payment

  • 08-03-2016 5:21pm
    #1
    Registered Users, Registered Users 2 Posts: 2


    Hi,

    I am looking to pay off a canceled CC, I can not add it as a bill, and when I try to add Bank of Ireland CC as a payee it will not allow me.

    I am using the correct BIC and IBAN for this, and the name I have for the payee is Bank of Ireland, my CC number is the reference, but when I try to add it as a payee I am told that this account cannot be added as a payee.

    help would be appreciated

    Thanks  


Comments

  • Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    [font=Arial, sans-serif]Good Evening TotesMcgoats, [/font]


    [font=Arial, sans-serif]Thank you for getting in contact with us here on Boards.ie. [/font]


    [font=Arial, sans-serif]To make payments to your credit card on Banking 365, it must be added as a payee under the 'Bill' Category. To add your credit card as a Bill Payee please do the following: [/font]



    • [font=Arial, sans-serif]Select the 'Add Payee' tab located on the right hand corner of the 365 home page[/font]
    • [font=Arial, sans-serif]Select the type of Payee (A credit card must be added as a Bill)[/font]
    • [font=Arial, sans-serif]Select the delivery method of your activation code.[/font]
    • [font=Arial, sans-serif]Select the type of bill from the drop down list. When you choose your credit card type this will pre fill the correct IBAN and BIC[/font]
    • [font=Arial, sans-serif]Enter your 16 digit credit card number in the Reference field. [/font]
    • [font=Arial, sans-serif]Click Continue[/font]
    [*]


    [font=Arial, sans-serif]Your payee will remain inactive until you activate it using the activation code. [/font]


    [font=Arial, sans-serif]We hope this helps and if you need anything else, please don't hesitate to contact us again. [/font]


    [font=Arial, sans-serif]Thanks, [/font]
    [font=Arial, sans-serif]Elaine [/font]
    [font=Arial, sans-serif] [/font]


  • Registered Users, Registered Users 2 Posts: 2 TotesMcgoats


    Sorry I should have also mentioned that I have also tried to add the payment as a bill as described above. With no luck


  • Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    Sorry I should have also mentioned that I have also tried to add the payment as a bill as described above. With no luck
    Hi TotesMcgoats,

    Thank you for contacting us here.

    If you are unable to add your closed credit card account as a bill on your banking 365 Online please call BOI Direct on 0818365365 & a representative will be happy to assist you.

    Thanks,

    Tara C 


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