Amiko Alien2 SaorView Freezing

jleavy046

Hi All,
I'm just looking for troubleshooting tips perhaps initially.

Triple Tuner box, two tuners in use (Saorview & Satellite).

Everything is setup and fully working generally, however I have a strange issue that perhaps others have reproduced (and hopefully fixed).

When you cold boot the box, Saorview works perfectly, no freezing or anything. All appears perfect. However after watching for a period of time, or if you leave the box in standby over night you will find all SaorView channels will be freezing and un-watchable.

To be honest, I think it's the CPU locking up, however I don't know why.

With other, non-Saorview channels (HD or otherwise) I on't have the same issue at all - even when the SaorView channels are freezing.

If you restart Eginma2 (soft reboot) the issue will persist.


Troubleshooting done:
==> Same cable into another TV, no issues

==> Download different Eginma firmware. Yes I've tried a few.
(Currently using http://www.boards.ie/vbulletin/showpost.php?p=93520760&postcount=354 firmware).

==> Disable/remove HDD. No I have not as yet as I'm not using timeshift or anything at the moment.


I've limited Linux skills. I can SSH, SFTP to the box and someone mentioned HTOP, however I'm not sure how relevant that would be.

Basically, any suggestions?

Let me know if more information is needed.

Thanks,
Joe

amikoalien2

First check where cross EPG is saving to
should be saving to the hard disk
On my AA2 it lists the usb drive as maxtor not just usb hdd
Have you tried deleting the old .dat files and downloading the crossEPG files again

Second I would double check the saorview website and make sure your aerial is pointed at the right trasmitter
its possible that you will get a signal from a transmitter but maybe not the nearest transmitter


3rd
Do you get the same issue if you swap to the spark operating system

jleavy046

Hi,
It must be a tuner issue. After a lot of playing around today I've discovered a very high BER (bit error rate) on all SaorView channels. As I know it's not the cable and i already re-tuned many times I can only assume it's hardware related.

Thanks, Joe

jleavy046 wrote: »

Hi All,
I'm just looking for troubleshooting tips perhaps initially.

Triple Tuner box, two tuners in use (Saorview & Satellite).

Everything is setup and fully working generally, however I have a strange issue that perhaps others have reproduced (and hopefully fixed).

When you cold boot the box, Saorview works perfectly, no freezing or anything. All appears perfect. However after watching for a period of time, or if you leave the box in standby over night you will find all SaorView channels will be freezing and un-watchable.

To be honest, I think it's the CPU locking up, however I don't know why.

With other, non-Saorview channels (HD or otherwise) I on't have the same issue at all - even when the SaorView channels are freezing.

If you restart Eginma2 (soft reboot) the issue will persist.


Troubleshooting done:
==> Same cable into another TV, no issues

==> Download different Eginma firmware. Yes I've tried a few.
(Currently using http://www.boards.ie/vbulletin/showpost.php?p=93520760&postcount=354 firmware).

==> Disable/remove HDD. No I have not as yet as I'm not using timeshift or anything at the moment.


I've limited Linux skills. I can SSH, SFTP to the box and someone mentioned HTOP, however I'm not sure how relevant that would be.

Basically, any suggestions?

Let me know if more information is needed.

Thanks,
Joe

amikoalien2

Have you tried it in spark
as if the tuner was faulty it would also act up in spark the native operating system for this box

Also out of curiosity what transmitter are you pointed at

jleavy046

I'll try spark for us and let you know.

The antenna must be...... 3 rock? From Dublin 12?

Joe

amikoalien2 wrote: »

Have you tried it in spark
as if the tuner was faulty it would also act up in spark the native operating system for this box

Also out of curiosity what transmitter are you pointed at

DeadSkin

jleavy046 wrote: »

I'll try spark for us and let you know.

The antenna must be...... 3 rock? From Dublin 12?

Joe

Hey Joe - apologies for hijacking your thread, but I am seeing something similar.

I have an Amiko Alien 2 using only two tuners SAT x 1 & Saorview.
I cannot tune in Saorview channels on Amiko box. If I disconnect the terrestrial cable from the Amiko box and connect to tv (tv has a tuner) - during tuning the tv states it picked up 4 channels, but none can be seen.
If I turn off the Amiko box and re-tune the tv, all Saorview channels come in no problem!!

So - if I want to watch a Saorview channel, I need to put my Amiko box into standby mode and switch sources on my tv to watch Saorview!

The satellite dish and TV aerial are mounted close to each other outside - does this matter, any thoughts?

DeadSkin

Any luck Joe?

At this point I'm thinking it's a hardware issue. I have rechecked all cables and even swapped some out.

It's very strange that once I put the Amiko into standby mode I can watch Saorview channels via the tv tuner. As soon as I turn on the Amiko box the Saorview channels go!

amikoalien2

Does the same thing happen in spark

Have you got the cable to your tv from the ant out of the amiko ?

Thurston?

DeadSkin wrote: »

... if I want to watch a Saorview channel, I need to put my Amiko box into standby mode and switch sources on my tv to watch Saorview!

The satellite dish and TV aerial are mounted close to each other outside - does this matter, any thoughts?

Do the satellite & Saorview signals share a cable, with satellite/terrestrial diplexers at either end?

DeadSkin

amikoalien2 wrote: »

Does the same thing happen in spark

Have you got the cable to your tv from the ant out of the amiko ?

No, I have connected the terrestial cable directly to the tv.

Thurston? wrote: »

Do the satellite & Saorview signals share a cable, with satellite/terrestrial diplexers at either end?

Yes, they do.

Thurston?

DeadSkin wrote: »

Thurston? wrote: »

Do the satellite & Saorview signals share a cable, with satellite/terrestrial diplexers at either end?

Yes, they do.

Well, I'd say the root cause of your problem is poor Saorview signal, & when you switch on the Amiko box, it's also powering up the LNB on the dish: apart from the satellite intermediate frequency (IF), this also produces interference in the UHF TV band, most of which should be filtered out by the diplexer, but in your case enough is getting through to affect the already poor Saorview signal.

That would be my diagnosis anyway, at this remove, & I'd suggest trying to improve the Saorview signal: more than likely the aerial installer just went with 'do rightly', convenience of mounting the aerial over achieving the best possible signal.

Big Wex fan

I'd agree with Thurston on a poor signal. Could always try a different image either. I've been using Hyperian for several years with no problems. I do recall trying an openATV image way back and the Saorview was impossibly slow to switch.

jleavy046

Hi All,
really sorry for the long delay. I'm actually now working with 2 of these Alien2 boxes.

It does appear to be actually a box issue as the second box with the exact same OpenATV(?) image that we are testing does not appear to have the same issues.

I think my issue is a one-off.

Joe

Robbie085

does anyone know how to set up cable on these?