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Why on earth did I come back to Eir from Sky???

  • 02-03-2016 4:48pm
    #1
    pegasus1
    Registered Users, Registered Users 2 Posts: 1,490 ✭✭✭


    Hi,

    Why did I listen to a 'cold' caller yesterday...I dunno...

    I went from a good 400kBs(24/7) to a crappy 100kBs download speed as in a 4Meg connection down to a less than 1Meg connection...
    On top of it I had to ring support as there was no broadband (presumably Sky dropping the connection when hearing from Eir) from last night to this morning after ringing support when having installed the modem and still no internet...
    'cold' caller specifically said Eir has less contention than Sky...


Comments

  • #2
    eir: Tony
    Closed Accounts Posts: 157 ✭✭eir: Tony


    Hi pegasus1,

    I'm very sorry to hear about your decrease in broadband speeds however if an order was placed yesterday your broadband would not be with eir as of yet.
    Have you received an account number? Please feel free to PM me with this and I can check this.


    Pamela


  • #3
    pegasus1
    Registered Users, Registered Users 2 Posts: 1,490 ✭✭✭pegasus1


    Pm sent, sorry Pamela, called you Tony..


  • #4
    eir: Tony
    Closed Accounts Posts: 157 ✭✭eir: Tony


    pegasus1 wrote: »
    Pm sent, sorry Pamela, called you Tony..
    No problem, Will be back to you shortly pegasus1 :)


  • #5
    pegasus1
    Registered Users, Registered Users 2 Posts: 1,490 ✭✭✭pegasus1


    eir: Tony wrote: »
    pegasus1 wrote: »
    Pm sent, sorry Pamela, called you Tony..
    No problem, Will be back to you shortly pegasus1 :)
    I know you have contacted tech support..but now just received the 2nd phone call from 'eircom' tech support today with indian accent...I said no such company as eircom anymore and hung up...first call they said problem with your computer...switch on your computer...hung up


  • #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Hi pegasus1,

    Tony has replied to your PM :)

    Pamela 


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