Eir cashback offer

delly

Hi,

I signed up for a new Eir package of broadband/phone/TV in January. It was two days before your €100 offer ended. The service was installed on 12th of February and all going well so far. I have not received any notification of the cashback offer in the meantime, but see on the terms and condiaitons of http://eircashback.com/ that you must make the application return by 3rd of March. I rang the contact number and they said that the dates have been extended, so just wanted to register it here that I am still waiting. Just in case at some point later on I am told I cannot apply for it because of this.

Thanks.

eircom: Tracey

delly wrote: »

Hi,

I signed up for a new Eir package of broadband/phone/TV in January. It was two days before your €100 offer ended. The service was installed on 12th of February and all going well so far. I have not received any notification of the cashback offer in the meantime, but see on the terms and condiaitons of http://eircashback.com/ that you must make the application return by 3rd of March. I rang the contact number and they said that the dates have been extended, so just wanted to register it here that I am still waiting. Just in case at some point later on I am told I cannot apply for it because of this.

Thanks.

Hi delly,

I'm sorry to hear you have not heard anything in relation to this. Would you like to PM me your account details and I'll check this for you.

Thanks

Tracey

delly

Thanks, PM sent.

eircom: Tracey

delly wrote: »

Thanks, PM sent.

Thanks. I'll come back to you soon through PM's

Thanks 

Tracey 

delly

Hi, any update on this?

Eir: Pamela

Hi delly,

Have you received an e-mail in regards to this offer?

Pamela 

delly

Eir: Pamela wrote: »

Hi delly,

Have you received an e-mail in regards to this offer?

Pamela 

Hi Pamela, no, I have not received a mail yet.

Eir: Pamela

delly wrote: »

Eir: Pamela wrote: »

Hi delly,

Have you received an e-mail in regards to this offer?

Pamela 

Hi Pamela, no, I have not received a mail yet.

All recipients should receive e-mail correspondence regarding this delly.

Can you PM me your order number and I will contact the on-line team regarding this offer.

Pamela 

mcquaim

Hi there,

I got an email from that sweetie address today also.

I contacted eir chat and they said I was never sent any such email and that it's a scam and enter no details.

But reading this then is it actually legit or a scam?

Thanks,
Mac

Eir: Pamela

mcquaim wrote: »

Hi there,

I got an email from that sweetie address today also.

I contacted eir chat and they said I was never sent any such email and that it's a scam and enter no details.

But reading this then is it actually legit or a scam?

Thanks,
Mac

Hi mcquaim, 

Thanks for getting in touch. 

Sweetie would be the company that deal with the cashback offer. Have you ordered service online recently? 

Thanks 

Pamela

mcquaim

Eir: Pamela wrote: »

Hi mcquaim, 

Thanks for getting in touch. 

Sweetie would be the company that deal with the cashback offer. Have you ordered service online recently? 

Thanks 

Pamela

Hi Pamela,

Yes, I just recently signed up for the FTTH service.

I see lots of people are saying it's a scam though, they get these emails all the time even when they are not with Eir.

Are you able to check if it is legit?

It's odd they expect somebody to enter bank details though, surely this should be available via Eir as they have my details already.

Thanks,
Mac

Eir: Pamela

mcquaim wrote: »

Eir: Pamela wrote: »

Hi mcquaim, 

Thanks for getting in touch. 

Sweetie would be the company that deal with the cashback offer. Have you ordered service online recently? 

Thanks 

Pamela

Hi Pamela,

Yes, I just recently signed up for the FTTH service.

I see lots of people are saying it's a scam though, they get these emails all the time even when they are not with Eir.

Are you able to check if it is legit?

It's odd they expect somebody to enter bank details though, surely this should be available via Eir as they have my details already.

Thanks,
Mac

Ok no problem. 

If it's requesting bank details from you it would be a scam, we would never request information like this via email.

Feel free to screenshot this to me and I'll clarify it for you. 

Thanks 

Pamela 

mcquaim

Eir: Pamela wrote: »

Ok no problem. 

If it's requesting bank details from you it would be a scam, we would never request information like this via email.

Feel free to screenshot this to me and I'll clarify it for you. 

Thanks 

Pamela 

Hi Pamela,

I've took a screenshot of the email, I scribbled out the code in case it is legit.

Thanks,
Mac

mcquaim

Eir: Pamela wrote: »

Ok no problem. 

If it's requesting bank details from you it would be a scam, we would never request information like this via email.

Feel free to screenshot this to me and I'll clarify it for you. 

Thanks 

Pamela 

Hi Pamela,

Ah, boards won't let me upload the screenshot as it's a .png format..

Anyway, it states the following:

"
Thank you for choosing a new eir bundle. Being with eir has its rewards and they don’t come much better than €50 cashback to spend as you wish. Enjoy!

How to claim your €50 cash back reward:
Go to https://www.eircashback.com/ and enter your mobile number and your Unique Code which is .......
Print the Reward Claim Form.
Fill out all details fully, including your bank account details, and send the form to the address shown on it within the next 30 days.
We will lodge your €50 reward to your bank within 14 business days of receiving your form.
If you have any questions about your cash back reward,call Sweete Customer
Care on 01 554 5770,who are managing this promotion on our behalf.

Thank you,
The eir Team
"

Thanks,
Mac

Eir: Pamela

mcquaim wrote: »

Eir: Pamela wrote: »

Ok no problem. 

If it's requesting bank details from you it would be a scam, we would never request information like this via email.

Feel free to screenshot this to me and I'll clarify it for you. 

Thanks 

Pamela 

Hi Pamela,

Ah, boards won't let me upload the screenshot as it's a .png format..

Anyway, it states the following:

"
Thank you for choosing a new eir bundle. Being with eir has its rewards and they don’t come much better than €50 cashback to spend as you wish. Enjoy!

How to claim your €50 cash back reward:
Go to https://www.eircashback.com/ and enter your mobile number and your Unique Code which is .......
Print the Reward Claim Form.
Fill out all details fully, including your bank account details, and send the form to the address shown on it within the next 30 days.
We will lodge your €50 reward to your bank within 14 business days of receiving your form.
If you have any questions about your cash back reward,call Sweete Customer
Care on 01 554 5770,who are managing this promotion on our behalf.

Thank you,
The eir Team
"

Thanks,
Mac

Hi mcquaim,




This is a legitimate e-mail.:D

Thanks,
Pamela 

mcquaim

Eir: Pamela wrote: »

Hi mcquaim,




This is a legitimate e-mail.:D

Thanks,
Pamela 

Hi Pamela,

Are you sure?

Thanks,
mcquaim

delly

mcquaim wrote: »

Eir: Pamela wrote: »

Hi mcquaim,




This is a legitimate e-mail.:D

Thanks,
Pamela 

Hi Pamela,

Are you sure?

Thanks,
mcquaim

As the OP who started this thread, I can vouch for this, I got the same type of mail. Bank account details on their own are not very beneficial for fraud purposes, it's not like a credit card number, so is low risk for sending via post.

Eir: Pamela

mcquaim wrote: »

Eir: Pamela wrote: »

Hi mcquaim,




This is a legitimate e-mail.:D

Thanks,
Pamela 

Hi Pamela,

Are you sure?

Thanks,
mcquaim

Yes I am, this e-mail is sent to customers by our cashback team mcquaim.


-Pamela