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My netbook sees smartphone and tablet, my desktop PC doesn't

  • 27-02-2016 6:56pm
    #1
    Irish Stones
    Registered Users, Registered Users 2 Posts: 2,308 ✭✭✭


    Hi all,
    I have a smartphone (Sony Xperia Z3c) and a tablet (Asus MemoPad 8" ME581).
    When I connect them to my netbook (ACER with Win7 Starter) I can transfer file from and to these devices.
    When I connect them to my desktop PC (Win7 HE), with the same cable, I don't see them. I tried several USB ports. At the same ports I have connected a pendrive and needless to say that it works fine.
    Any idea about what the problem is?
    Thanks!


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    You're missing a driver on the desktop so it cant mount the device.

    If you install the Sony PC software for your phone it'll automatically add MTP drivers to the system.


  • #3
    Irish Stones
    Registered Users, Registered Users 2 Posts: 2,308 ✭✭✭Irish Stones


    ED E wrote: »
    You're missing a driver on the desktop so it cant mount the device.

    If you install the Sony PC software for your phone it'll automatically add MTP drivers to the system.

    Yes, the netbook has the Sony PC software installed, but the PC at work has no software installed, though it works fine.
    And will the Sony software help for the Asus too?
    Again, the tablet works with the netbook and at work, but not on the desktop.
    All the three PC has Win7 (Starter, HE and Enterprise).
    Thanks!


  • #4
    Irish Stones
    Registered Users, Registered Users 2 Posts: 2,308 ✭✭✭Irish Stones


    I also tried with a new USB-microUSB cable, to no avail... :(
    Ho w could I force the desktop PC to downlaod and install the necessary drivers? And why doesn't it have them already?


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