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Late notice and extra properties

  • 27-02-2016 5:10pm
    #1
    Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭


    Hi there
    So I just got a text alert on late payment of a bill.
    I rang and was told that yes I was late, on a bill sent the 24th but never received?

    I was then told my number was linked to 3 other properties?
    What's going on?

    For two of these I had simply made calls at their request eg to help one couple register and with the second to report a leak but now I'm linked to these properties.

    Being initially told I'd have to get the owners to request my number be removed did as you'd expect result in me not being very happy with you.

    So again. What's going on?
    Texts about being late on non existent bill & somehow now owning 3 other properties.
    Not feeling that confident in you right now.


Comments

  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Taltos,

    Thanks for contacting our page.

    We will certainly look into this for you. Would you mind sending the following details via PM:

    - Name;
    - Address;
    - Contact Number; and 
    - Confirmation that you are the account holder.

    Thanks in advance.

    Kind regards,
    Allanah 


  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    PM sent with all the details requested - thanks.


  • Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi Taltos,

    Apologies for the delay in response, as we were experiencing technical difficulties.

    Thank you for your PM and a member of our team will respond to your query in due course.

    Kind regards,
    Mairead


  • Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭Taltos


    Got your PM reply.

    Thanks for all your help. Please mark this as closed now.

    Cheers.


  • Company Representative Posts: 485 Verified rep Irish Water: Allanah


    Hi Taltos,

    You're more than welcome, we are glad we could help.

    Please let us know if you have any future queries.

    Kind regards,
    Allanah.


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