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efibre broadband is ok but tel line not working!!

  • 21-02-2016 1:15pm
    #1
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭


    A friend has no tel line for about 3 weeks now but the efibre bb still works. Eir say there is a problem with line on pole, pole is in a garden other than his so eir are seeking access but he cant fathom why the BB works and tel line does not. Apparently there was some storm damage, neighbours have no problems.

    help


Comments

  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    VDSL comes from the cab, PSTN comes from the exchange. Chances are he's quite close to the cab OR the line is just shorted so it can't ring but can support a DSL carrier.


    Eircom have no wayleave. If the neighbors block them there's ****e all they can do.


  • Closed Accounts Posts: 3,072 ✭✭✭mass_debater


    If you are close to the cab VDSL broadband can work on one leg over short distances, dial tone needs both


  • Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    yes they are quite close to cabinet


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