contaminated water for 400,000 customers - cancer increase etc.

moneymad

Hi, Could you please tell me does the water in cobh, co.cork contain non safe levels of  trihalomethanes? thanks

Irish Water: Niall

Hi moneymad,

Thank you for contacting us.

I understand your concern regarding this query.

Would you mind sending a PM with the following details and we can look into this matter:

- Name;
- Address; and
- Contact Number.

Thanks in advance,
Niall

Riva10

Irish Water: Niall wrote: »

Hi moneymad,

Thank you for contacting us.

I understand your concern regarding this query.

Would you mind sending a PM with the following details and we can look into this matter:

- Name;
- Address; and
- Contact Number.

Thanks in advance,
Niall

I think that this question should be answered publicly as the issue is a public concern.

Irish Water: Niall

Hi Riva10,

Thank you for contacting us.

Riva10 wrote: »

I think that this question should be answered publicly as the issue is a public concern.

For more information regarding water quality in Cobh, please see here.

Thanks,
Niall

Riva10

Irish Water: Niall wrote: »

Hi Riva10,

Thank you for contacting us.

Riva10 wrote: »

I think that this question should be answered publicly as the issue is a public concern.

For more information regarding water quality in Cobh, please see here.

Thanks,
Niall

. Cobh is not my place of residence and where I reside had no bearing on my comment .  Reading the link provided, I notice that there are no contaminants in the water in the Whitegate area of Co. Cork.  Yet there is a "Boil Water" notice in place with a week +.  Can you  explain this.

Irish Water: Mairead

Hi Riva10

Riva10 wrote: »

. Cobh is not my place of residence and where I reside had no bearing on my comment. Reading the link provided, I notice that there are no contaminants in the water in the Whitegate area of Co. Cork. Yet there is a "Boil Water" notice in place with a week + Can you explain this.

We hope to have an official update tomorrow and we will update the thread as soon as we have the most up to date, accurate information available.

Thank you for your patience.

Kind regards,
Mairead

Going Forward

Irish Water: Niall wrote: »

Hi moneymad,

Thank you for contacting us.

I understand your concern regarding this query.

Would you mind sending a PM with the following details and we can look into this matter:

- Name;
- Address; and
- Contact Number.

Thanks in advance,
Niall

Thank you Niall.

I'd like to ask 2 further questions.

Why not discuss the issue in public Niall?

Also, why the need for personal details, Niall?

Thanks in advance,

Going Forward

Irish Water: Mairead

Hi Riva10,

Riva10 wrote: »

. Cobh is not my place of residence and where I reside had no bearing on my comment . Reading the link provided, I notice that there are no contaminants in the water in the Whitegate area of Co. Cork. Yet there is a "Boil Water" notice in place with a week +. Can you explain this.

There has been an update to the Boil Water Notice in Whitegate, Co. Cork.

You can find more information here and we have posted a sticky regarding this here on our Talk To forum.

Kind regards,
Mairead

Riva10

Irish Water: Mairead wrote: »

Hi Riva10,

Riva10 wrote: »

. Cobh is not my place of residence and where I reside had no bearing on my comment . Reading the link provided, I notice that there are no contaminants in the water in the Whitegate area of Co. Cork. Yet there is a "Boil Water" notice in place with a week +. Can you explain this.

There has been an update to the Boil Water Notice in Whitegate, Co. Cork.

You can find more information here and we have posted a sticky regarding this here on our Talk To forum.

Kind regards,
Mairead

As this "Extended boil water notice" clearly indicates that the water in the Whitegate and surrounding areas is not fit for purpose, will Irish Water reduce customers fresh water bills accordingly. 

Irish Water: Mairead

Hi Riva10,

Riva10 wrote: »

As this "Extended boil water notice" clearly indicates that the water in the Whitegate and surrounding areas is not fit for purpose, will Irish Water reduce customers fresh water bills accordingly.

Any home affected by a Boil Water Notice for more than 24 hours will receive a 100% discount on water supply entering their property.

Kind regards,
Mairead

Riva10

Irish Water: Mairead wrote: »

Hi Riva10,

Riva10 wrote: »

As this "Extended boil water notice" clearly indicates that the water in the Whitegate and surrounding areas is not fit for purpose, will Irish Water reduce customers fresh water bills accordingly.

Any home affected by a Boil Water Notice for more than 24 hours will receive a 100% discount on water supply entering their property.

Kind regards,
Mairead

Thanks for that Mairead.  Will this discount be applied by Irish Waster or will each household have to apply for the discount as and when the boil water notice is in force

Irish Water: Mairead

Hi Riva10,

Riva10 wrote: »

Thanks for that Mairead. Will this discount be applied by Irish Waster or will each household have to apply for the discount as and when the boil water notice is in force

Any household that is affected by a Boil Water Notice for more than 24 hours will have this discount applied to their account.

Kind regards,
Mairead