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Topup not going through

  • 18-02-2016 11:37am
    #1
    angelfire9
    Registered Users, Registered Users 2 Posts: 2,226 ✭✭✭


    Topped up phone online using AIB banking on line at 10am and it is still not showing up on the phone?


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    angelfire9 wrote: »
    Topped up phone online using AIB banking on line at 10am and it is still not showing up on the phone?
    Hi angelfire9



    There are a number of issues impacting mobile data, making and receiving calls and mobile top-ups. Apologies for this disruption in service and thank you for your patience while our engineers work to restore service as soon as possible.

    Thanks
    Al


  • #3
    angelfire9
    Registered Users, Registered Users 2 Posts: 2,226 ✭✭✭angelfire9


    eir: Alan wrote: »
    Hi angelfire9



    There are a number of issues impacting mobile data, making and receiving calls and mobile top-ups. Apologies for this disruption in service and thank you for your patience while our engineers work to restore service as soon as possible.

    Thanks
    Al

    Any idea how long it's going to take?


  • #4
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    angelfire9 wrote: »
    eir: Alan wrote: »
    Hi angelfire9



    There are a number of issues impacting mobile data, making and receiving calls and mobile top-ups. Apologies for this disruption in service and thank you for your patience while our engineers work to restore service as soon as possible.

    Thanks
    Al

    Any idea how long it's going to take?
    Not at present angelfire9 - I'll update you here as soon as I have more information though

    Al


  • #5
    angelfire9
    Registered Users, Registered Users 2 Posts: 2,226 ✭✭✭angelfire9


    eir: Alan wrote: »
    Not at present angelfire9 - I'll update you here as soon as I have more information though

    Al

    It's now 6pm and still nothing...


  • #6
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    angelfire9 wrote: »
    eir: Alan wrote: »
    Not at present angelfire9 - I'll update you here as soon as I have more information though

    Al

    It's now 6pm and still nothing...
    Hi angelfire9

    The issues in top-ups are still ongoing - I will keep vigilant for an update and get back as soon as I have more information.

    Thanks
    Al


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  • #7
    angelfire9
    Registered Users, Registered Users 2 Posts: 2,226 ✭✭✭angelfire9


    eir: Alan wrote: »
    angelfire9 wrote: »
    eir: Alan wrote: »
    Not at present angelfire9 - I'll update you here as soon as I have more information though

    Al

    It's now 6pm and still nothing...
    Hi angelfire9

    The issues in top-ups are still ongoing - I will keep vigilant for an update and get back as soon as I have more information.

    Thanks
    Al
    Ok, I recieved no less than 3 texts from Eir last night to thank me for topping up but still my phone is showing zero balance its very annoying 


  • #8
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    angelfire9 wrote: »
    eir: Alan wrote: »
    angelfire9 wrote: »
    eir: Alan wrote: »
    Not at present angelfire9 - I'll update you here as soon as I have more information though

    Al

    It's now 6pm and still nothing...
    Hi angelfire9

    The issues in top-ups are still ongoing - I will keep vigilant for an update and get back as soon as I have more information.

    Thanks
    Al
    Ok, I recieved no less than 3 texts from Eir last night to thank me for topping up but still my phone is showing zero balance its very annoying 
    Hi angelfire9

    The credit should be applied now - can you confirm this?

    Al


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