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What A Con!!!

  • 17-02-2016 4:31pm
    #1
    kali291
    Registered Users, Registered Users 2 Posts: 32 ✭


    I ordered tv as per a previous post. I cancelled it because you could not deliver what I ordered and you promised. 
    Now I have some guy from customer services telling me that because I cancelled I effectively took out a new 18month contract, as my bundle has changed.
    I got irate and he hung up.
    What are Eir trying to do??
    If necessary I will take this to the highest level.
    I would appreciate you comments please.


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    kali291 wrote: »
    I ordered tv as per a previous post. I cancelled it because you could not deliver what I ordered and you promised. 
    Now I have some guy from customer services telling me that because I cancelled I effectively took out a new 18month contract, as my bundle has changed.
    I got irate and he hung up.
    What are Eir trying to do??
    If necessary I will take this to the highest level.
    I would appreciate you comments please.
    Hi kali291

    Sorry to hear of this. Please PM me your eir account number and I will investigate this for you.

    Cheers
    Al


  • #3
    esforum
    Closed Accounts Posts: 1,420 ✭✭✭esforum


    Exact same situation as me, run, run now


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