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Data protection breach

Acara · 2016-02-10 06:52:34

An assistant bank manager accessed our bank accounts without any authority and passed on information to third parties causing us huge trauma. His actions are malicious and his motives unknown. What is worse is the fact that we have told the Bank about this individual and nothing has been done about his actions. Cannot…

10-02-2016 6:52am

#1

Acara

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An assistant bank manager accessed our bank accounts without any authority and passed on information to third parties causing us huge trauma. His actions are malicious and his motives unknown. What is worse is the fact that we have told the Bank about this individual and nothing has been done about his actions. Cannot understand why a bank is taking a breach in their security systems so lightly as this could affect other clients .

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#2 10-02-2016 7:36am

Cookie_Monster

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passing an unpaid loan onto a debt collector perhaps?

An assistant bank manager accessed our bank accounts

why would that be unusual?

third parties

what third party?

huge trauma

how so?

What do you bank T&C's say about it?

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#3 10-02-2016 12:59pm

seagull

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Looking up your details is not a breach of their security systems, unless it was done using someone else's login details. Bank policy typically is that you can't just go looking at people's accounts with no reason, so looking up your account details would generally be a breach of policy. If you can prove that your account details were passed on to a third party by a bank employee, and the bank won't get involved, go to the data commissioner.

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#4 10-02-2016 1:03pm

aphex™

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Acara wrote: »

Cannot understand why a bank is taking a breach in their security systems so lightly as this could affect other clients .

If you filed a formal complaint they couldn't ignore it.

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#5 10-02-2016 1:04pm

mattaiuseire

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More to this story than the OP is letting on...

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#6 10-02-2016 1:06pm

aphex™

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mattaiuseire wrote: »

More to this story than the OP is letting on...

Yep, more here.

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#7 10-02-2016 9:35pm

phormium

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Oh thank goodness you posted that up, knew I had heard that story before and was searching AAM for it, didn't realise I had read it here!

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#8 11-02-2016 1:20pm

The_Minister

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Section 7 of the data protection act (very limited)

Or just complain to DPC

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#9 11-02-2016 6:12pm

barman linen

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Why are you still banking there is it is known for 30 years that he is snooping?

I would suggest that he is able to look into your accounts as a bank operative but he certainly cannot pass information to a third party with your personal or contractual consent.

Why are you pussyfooting around with mediation meetings ? If you are so stressed then use the mechanisms that are available to you via the Data Protection Commissioner.

I have a friend that sits on the board of Credit Union and for that explicit reason alone I would never use that institution. Why do you persist in banking there ?

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#10 11-02-2016 6:24pm

Pat Mustard

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Mod:

OP, your other thread on this subject was closed last year.

Please don't open any further threads on the same subject.

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This discussion has been closed.