Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Mobile support

  • 09-02-2016 9:13am
    #1
    _electrolyte
    Registered Users, Registered Users 2 Posts: 21 ✭


    eir, I've been tying to speak to someone since 8am about my mobile data allowance. Called 1901 at 8am and followed the menu, was told by the person who responded that I should hang up and call again - press * on the menu. This didn't work. Have now tried webchat and it's "extra busy". Bad customer experience so far this morning.....


Comments

  • #2
    eir: Alan
    Closed Accounts Posts: 1,305 ✭✭✭eir: Alan


    _electrolyte wrote: »
    eir, I've been tying to speak to someone since 8am about my mobile data allowance. Called 1901 at 8am and followed the menu, was told by the person who responded that I should hang up and call again - press * on the menu. This didn't work. Have now tried webchat and it's "extra busy". Bad customer experience so far this morning.....
    Sorry to hear this _electrolyte

    Did you manage to establish contact yet? If not, please PM me details of your issue and query and I'll look in to this.

    AL


Advertisement